Third-year BSc Biomedical Sciences student predicted to graduate with a high 2:1 grade, dedicated to contribution to the healthcare system through patient-facing roles that require empathy and clinical experience. Solid foundation in biomedical science, complemented by analytical and problem-solving abilities. Collaborative and effective communicator, ensuring seamless teamwork, clear presentation of complex information and personable interaction.
Work history
Bartender waiter
The Star Inn
Pontypool, Torfaen County Borough
2022.02 - 2022.06
Assisted customers in creating a welcoming atmosphere by responding to queries and feedback.
Maintained cleanliness and hygiene in bar area, following health and safety regulations.
Served drinks and food items accurately and promptly to enhance customer satisfaction.
Processed cash transactions and operated point-of-sale system with precision.
Helped foster customer relationships by remembering preferences and offering personalised recommendations.
Supported training of new staff by sharing knowledge and encouraging teamwork.
Provided efficient service while engaging in polite conversation with customers.
Team member
McDonald's
Pontypool, Torfaen County Borough
2022.02 - 2022.06
Supported customers with inquiries and order placements to improve service experience.
Ensured accuracy in order fulfilment to enhance operational efficiency.
Collaborated with team members to improve project outcomes.
Maintained high hygiene standards to ensure safety and compliance.
Optimised time management to meet service demands efficiently.
Kept food preparation areas clean and organised to uphold appearance and quality standards.
Maximised customer satisfaction by addressing and resolving complaints promptly.
Handled customer complaints with empathy and professionalism to maintain trust.
Education
Bachelor of Science - Biomedical Sciences
University of Reading
Reading
2023.09 -
A-Levels -
Hereford Sixth Form College
Hereford, Herefordshire
2021.09 - 2023.06
GCSEs -
St Albans RC High School
Pontypool, Torfaen County Borough
2016.09 - 2021.06
Skills
Customer service
team collaboration
communication skills
order accuracy
Problem resolution
Relationship building
Health and safety adherence
Decision making
Scientific investigations and experiments
Cleaning procedures
Microbiology
Documentation and reporting
Risk assessment
Scientific writing
Sample collection and preparation
Affiliations
Member of UOR Knights archers committee in the role of equipment manager to maintain the health and safety of members. Competed at BUCS national outdoor competition, achieving 14th place.