Summary
Overview
Work History
Education
Skills
Timeline
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Sajith Tharaka Kanakarathna

Paisley,Renfrewshire

Summary

Energetic individual with strong customer service and communication skills, combined with cash handling and problem-solving abilities. Adept in maintaining clean and organised workspace while ensuring customer satisfaction. Ready to contribute to welcoming environment that enhances customer experiences and drives sales.

Overview

5
5
years of professional experience

Work History

Kiosk assistant

IBROX Stadium
Glasgow, Glasgow City
09.2024 - Current
  • Prepare and serve food and beverages to customers.
  • Handle cash transactions and operate the cash register.
  • Maintain cleanliness and organization of the kiosk.
  • Ensure compliance with health and safety regulations.
  • Manage inventory and order supplies as needed.
  • Provide excellent customer service and address customer inquiries.
  • Train and supervise new staff members.
  • Monitor and maintain food quality and presentation.
  • Handle customer complaints and resolve issues promptly.
  • Assist in marketing and promotional activities.
  • Maintain accurate records of sales and expenses.
  • Ensure proper storage and handling of food products.
  • Follow company policies and procedures.
  • Work collaboratively with team members.
  • Perform opening and closing duties as required.

Care assistant (Volunteer)

Ampitiya Elders Home
Kandy, Sri Lanka
03.2023 - 05.2024
  • Monitoring vital signs, administering medication, and dressing wounds
  • Providing emotional support to residents as needed
  • Helping patients with bathing, dressing, and eating
  • Helping with housekeeping and shopping
  • Developing effective communication skills through patient interaction
  • Maintaining accurate records of activities and services provided
  • Ensuring the confidentiality of clients
    Buld up trustworthy relationships with patients
  • Collaborating with senior care professionals

Quality control officer

Celogen Lanka Pvt Ltd
Pallekele, Sri Lanka
07.2021 - 09.2024
  • Enhanced quality control measures by implementing strict protocols and guidelines.
  • Conducted thorough inspections of raw materials to ensure supplier compliance.
  • Systematic reporting of test results fostered transparency and accountability across departments.
  • Participated actively in regular audits which kept us aligned with international standards.
  • Optimised use of QC instruments thus promoting accurate test results.
  • Conducted Quality Control (QC) testing on products, meticulously reviewing QC tests and Micro results to maintain high standards.
  • Conducted calibration checks to maintain accurate and precise measurement instruments used in quality control process.

Consultant - Quality Standards

Halcyon Pvt Ltd
Niwasipura, Ja ela, Sri Lanka
05.2019 - 05.2020
  • working with clients to understand their needs and to agree the scope of each consulting project
  • Obtain and assess objective evidence fairly.
  • Remain true to the purpose of the audit without fear or favor.
  • Evaluate constantly the effects of audit observations and personal interactions during an audit.
  • Treat concerned personnel in a way that will best achieve the audit purpose.
  • Perform the audit process without deviating due to distraction.
  • Commit full attention and support to the audit process.
  • React effectively in stressful situations.
  • Arrive at generally acceptable conclusions based on audit observations.
  • Remain true to a conclusion despite pressure to change that is not based on evidence.

Education

MBA (Reading) -

University of The West of Scotland
Paisley
09/2024 -

Bachelor of Science (Honours) - Food Science and Technology

Sabaragamuwa University
Sri Lanka
05/2014 - 12/2019

G.C.E Advanced Level - Biological Science - Chemistry, Physics, Biology and English Language

Poramadulla Central Collage
Kandy
/2012 -

Skills

  • Team Leadership
  • Project management
  • Ability to work with AI tools
  • Proficiency in ms office and Excel
  • Root cause analysis
  • Risk assessment competency
  • Risk mitigation
  • Innovative
  • Process Improvement
  • Health and safety regulation knowledge
  • Quality control assessment
  • Quality management systems expertise

Timeline

Kiosk assistant

IBROX Stadium
09.2024 - Current

Care assistant (Volunteer)

Ampitiya Elders Home
03.2023 - 05.2024

Quality control officer

Celogen Lanka Pvt Ltd
07.2021 - 09.2024

Consultant - Quality Standards

Halcyon Pvt Ltd
05.2019 - 05.2020

MBA (Reading) -

University of The West of Scotland
09/2024 -

Bachelor of Science (Honours) - Food Science and Technology

Sabaragamuwa University
05/2014 - 12/2019

G.C.E Advanced Level - Biological Science - Chemistry, Physics, Biology and English Language

Poramadulla Central Collage
/2012 -

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Sajith Tharaka Kanakarathna