Daniel Carter
Dudley ,West Midlands
Summary
Enthusiastic professional with strong desire to excel as Theatre Practitioner. Combines exceptional communication skills with solid foundation in patient care. Committed to delivering high-quality support and enhancing patient outcomes in surgical settings.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant Theatre Practitioner
Ramsay Healthcare
Halesowen, West Midlands
2023.07 - Current
- Completed Level 3 Diploma in Healthcare Support, progressing into scrub practitioner pathway.
- Prepared endoscopes, microscopes and lasers for surgeons to utilise during surgery.
- Worked as part of a multidisciplinary team to deliver high-quality care.
- Checked surgical instruments for sterility, contributing to a safer environment.
- Improved surgical team efficiency with clear and concise communication.
- Prepared operating room for specific surgery requirements.
- Controlled risk of infection by assisting with maintaining sterile field.
- Currently in year 3 of my ODP training at derby university extending my knowledge and skills into anaesthetics and recovery
- Became manual handling trainer supporting future development through practical coaching.
Health care assistant / Porter
Ramsay Healthcare
Halesowen, West Midlands
2020.05 - 2023.07
- Improved patient experience by enabling effective communication between patients and healthcare professionals.
- Maintained stock levels of medical supplies in theatres, ensuring uninterrupted provision of care to patients during cases.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Owned NJR data lead responsibilities, securing consistent 100% pass rate for four years.
- Implemented barcoding system to support HCA's theatre charge entry processes.
- Enhanced theatre capability by working closely with theatre staff and learning methods.
Section Manager
Marks & Spencer
Dudley & Wolverhampton , West Midlands
2014.12 - 2019.03
- Improved networking and managerial capability by supporting openings and closures across stores.
- Established strong management relationships during M&S rejoining process and collaboration.
- Owned preparation for flagship store launch, coordinating setup and home department planning.
- Improved team productivity by delegating tasks effectively according to staff capabilities.
Deputy Store Manager
Next Retail
Wolverhampton, West Midlands
2014.02 - 2014.12
- Fostered team spirit by conducting regular staff training and development programmes.
- Developed innovative sales strategies, resulting in increased brand visibility.
- Leaded by example on delivering excellent customer service as per company's guidelines.
- Addressed employee issues promptly, fostering a harmonious work environment.
- Oversaw recruitment and termination decisions, maintaining workforce readiness and accountability.
Section Manager
Marks & Spencer
Dudley, West Midlands
2012.12 - 2014.01
- Improved collaboration and teamwork through effective team meeting leadership.
- Ensured smooth operations during peak times with meticulous planning and coordination efforts.
- Manage conflicts efficiently, supporting respectful communication and stable workplace operations.
- Streamlined stock control through new sale floor plans and management system implementation.
Shopfloor Assistant / Section Co-Ordinator
Marks & Spencer
Dudley, West Midlands
2007.12 - 2012.11
- Achieved sustained suit department sales improvement across three consecutive years.
- Improved customer service skills through customer letters recognizing great service quality.
- Improved service continuity and shopfloor coverage through proactive staffing rota maintenance.
- Trained new cashiers on store policies and procedures to maintain standards.
- Established first technology department at M&S Merryhill, delivering proactive product guidance.
Shop floor assistant
Stax Trade Centre
Oldbury, Sandwell
2003.12 - 2007.09
- Processed returns and exchanges to maintain high level of customer service.
- Executed shopfloor tasks quickly, minimising disruption during peak hours.
- Assisted customers with product selection for enhanced shopping experience.
Education
Bachelor of Science - Operating Department practitioner
University of Derby
Derby 2024.05 -
NVQ Level 3 - Healthcare support
North Hertfordshire College
Hertford, Hertfordshire 2022.01 - 2023.03
GCSEs - Math's, English, Science, Art, Design Technology, P.E & Geography
The Coseley School
Wolverhampton 1997.09 - 2003.06
Skills
- Operating theatre etiquette
- Surgical team collaboration
- Flexible in shift work
- Orthopaedic surgical knowledge
- Proficient in IT and technology knowledge
- Effective communication and networking with patients, surgeons, and reps
- Committed to continuous personal development
Affiliations
- Football, Swimming, Gaming, Walking my Dog, Spending time with my Family and my children
Certification
NVQ level 3 Health care support
Functional Skills Level 2 Math's
Functional Skills Level 2 English
Basic Life Support
Safeguarding level 3
Manual handling trainer (IOSH)
Care Certificate
References
References available upon request.
Timeline
Bachelor of Science - Operating Department practitioner
University of Derby
2024.05 -
Assistant Theatre Practitioner
Ramsay Healthcare
2023.07 - Current
NVQ Level 3 - Healthcare support
North Hertfordshire College
2022.01 - 2023.03
Health care assistant / Porter
Ramsay Healthcare
2020.05 - 2023.07
Section Manager
Marks & Spencer
2014.12 - 2019.03
Deputy Store Manager
Next Retail
2014.02 - 2014.12
Section Manager
Marks & Spencer
2012.12 - 2014.01
Shopfloor Assistant / Section Co-Ordinator
Marks & Spencer
2007.12 - 2012.11
Shop floor assistant
Stax Trade Centre
2003.12 - 2007.09
GCSEs - Math's, English, Science, Art, Design Technology, P.E & Geography
The Coseley School
1997.09 - 2003.06