Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Daniel Carter

Dudley ,West Midlands

Summary

Enthusiastic professional with strong desire to excel as Theatre Practitioner. Combines exceptional communication skills with solid foundation in patient care. Committed to delivering high-quality support and enhancing patient outcomes in surgical settings.

Overview

23
23
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Assistant Theatre Practitioner

Ramsay Healthcare
Halesowen, West Midlands
07.2023 - Current
  • Completed Level 3 Diploma in Healthcare Support, progressing into scrub practitioner pathway.
  • Prepared endoscopes, microscopes and lasers for surgeons to utilise during surgery.
  • Worked as part of a multidisciplinary team to deliver high-quality care.
  • Checked surgical instruments for sterility, contributing to a safer environment.
  • Improved surgical team efficiency with clear and concise communication.
  • Prepared operating room for specific surgery requirements.
  • Controlled risk of infection by assisting with maintaining sterile field.
  • Currently in year 3 of my ODP training at derby university extending my knowledge and skills into anaesthetics and recovery
  • Became manual handling trainer supporting future development through practical coaching.

Health care assistant / Porter

Ramsay Healthcare
Halesowen, West Midlands
05.2020 - 07.2023
  • Improved patient experience by enabling effective communication between patients and healthcare professionals.
  • Maintained stock levels of medical supplies in theatres, ensuring uninterrupted provision of care to patients during cases.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Owned NJR data lead responsibilities, securing consistent 100% pass rate for four years.
  • Implemented barcoding system to support HCA's theatre charge entry processes.
  • Enhanced theatre capability by working closely with theatre staff and learning methods.

Section Manager

Marks & Spencer
Dudley & Wolverhampton , West Midlands
12.2014 - 03.2019
  • Improved networking and managerial capability by supporting openings and closures across stores.
  • Established strong management relationships during M&S rejoining process and collaboration.
  • Owned preparation for flagship store launch, coordinating setup and home department planning.
  • Improved team productivity by delegating tasks effectively according to staff capabilities.

Deputy Store Manager

Next Retail
Wolverhampton, West Midlands
02.2014 - 12.2014
  • Fostered team spirit by conducting regular staff training and development programmes.
  • Developed innovative sales strategies, resulting in increased brand visibility.
  • Leaded by example on delivering excellent customer service as per company's guidelines.
  • Addressed employee issues promptly, fostering a harmonious work environment.
  • Oversaw recruitment and termination decisions, maintaining workforce readiness and accountability.

Section Manager

Marks & Spencer
Dudley, West Midlands
12.2012 - 01.2014
  • Improved collaboration and teamwork through effective team meeting leadership.
  • Ensured smooth operations during peak times with meticulous planning and coordination efforts.
  • Manage conflicts efficiently, supporting respectful communication and stable workplace operations.
  • Streamlined stock control through new sale floor plans and management system implementation.

Shopfloor Assistant / Section Co-Ordinator

Marks & Spencer
Dudley, West Midlands
12.2007 - 11.2012
  • Achieved sustained suit department sales improvement across three consecutive years.
  • Improved customer service skills through customer letters recognizing great service quality.
  • Improved service continuity and shopfloor coverage through proactive staffing rota maintenance.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Established first technology department at M&S Merryhill, delivering proactive product guidance.

Shop floor assistant

Stax Trade Centre
Oldbury, Sandwell
12.2003 - 09.2007
  • Processed returns and exchanges to maintain high level of customer service.
  • Executed shopfloor tasks quickly, minimising disruption during peak hours.
  • Assisted customers with product selection for enhanced shopping experience.

Education

Bachelor of Science - Operating Department practitioner

University of Derby
Derby
05.2024 -

NVQ Level 3 - Healthcare support

North Hertfordshire College
Hertford, Hertfordshire
01.2022 - 03.2023

GCSEs - Math's, English, Science, Art, Design Technology, P.E & Geography

The Coseley School
Wolverhampton
09.1997 - 06.2003

Skills

  • Operating theatre etiquette
  • Surgical team collaboration
  • Flexible in shift work
  • Orthopaedic surgical knowledge
  • Proficient in IT and technology knowledge
  • Effective communication and networking with patients, surgeons, and reps
  • Committed to continuous personal development

Affiliations

  • Football, Swimming, Gaming, Walking my Dog, Spending time with my Family and my children

Certification

NVQ level 3 Health care support

Functional Skills Level 2 Math's

Functional Skills Level 2 English

Basic Life Support

Safeguarding level 3

Manual handling trainer (IOSH)

Care Certificate

References

References available upon request.

Timeline

Bachelor of Science - Operating Department practitioner

University of Derby
05.2024 -

Assistant Theatre Practitioner

Ramsay Healthcare
07.2023 - Current

NVQ Level 3 - Healthcare support

North Hertfordshire College
01.2022 - 03.2023

Health care assistant / Porter

Ramsay Healthcare
05.2020 - 07.2023

Section Manager

Marks & Spencer
12.2014 - 03.2019

Deputy Store Manager

Next Retail
02.2014 - 12.2014

Section Manager

Marks & Spencer
12.2012 - 01.2014

Shopfloor Assistant / Section Co-Ordinator

Marks & Spencer
12.2007 - 11.2012

Shop floor assistant

Stax Trade Centre
12.2003 - 09.2007

GCSEs - Math's, English, Science, Art, Design Technology, P.E & Geography

The Coseley School
09.1997 - 06.2003
Daniel Carter