Daniel Asamoa
London,City of London
Summary
Reliable and adaptable professional with experience in fast-paced retail environments, now seeking to transition into an administrative or office-based role. Strong communication, organisation, and customer service skills, with a proven ability to manage multiple tasks and maintain professionalism under pressure. Currently developing administrative and IT skills, including Microsoft Office.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Customer Assistant
Tesco Superstore
London, Greater London
06.2021 - 03.2026
- Provided excellent customer service in fast-paced retail environment addressing diverse customer queries and resolving issues effectively.
- Assisted with daily store operations across various departments showcasing adaptability and strong organisational skills.
- Guided new staff members in adapting to store procedures and expectations promptly.
- Handled high-pressure situations during peak hours and difficult customer interactions while maintaining composure and professionalism.
- Collaborated efficiently both independently and within a team to achieve operational targets and uphold store standards.
- Demonstrated dependability by covering shifts and addressing team needs as required.
Sales Representative
Infinity Marketing
London, Greater London
11.2018 - 01.2020
- Engaged with members of the public to raise awareness and support for charitable causes
- Developed strong communication and interpersonal skills through face-to-face interactions
- Represented charitable organisations professionally, ensuring positive public engagement
- Built confidence in initiating conversations and handling rejection constructively
- Trained volunteer teams, enhancing their communication skills and boosting their confidence
Education
GCSE - Business and Economics, English Language, Physics, Maths, History, Chemistry, English Literature, Biology, Computer Science
Chelsea Academy
LondonAS Levels - Politics, History, Economics
Chelsea Academy
London 09.2011 - 07.2018
Skills
Core Skills:
- Customer Service & Communication
- Organisation & Time Management
- Teamwork & Collaboration
- Problem Solving
IT Skills
- Microsoft Word (basic–intermediate)
- Microsoft Excel (basic – currently improving)
- Microsoft Outlook
- General computer literacy
Languages
English
Native
German
Beginner
Affiliations
- Bouldering and physical fitness
- Travelling and experiencing new environments
- Following football and sports events through data analytics
- Reading fiction and non-fiction books
Career Goals
Seeking to develop a career in administrative or office-based roles, with a focus on building strong organisational, IT, and coordination skills. Open to entry-level opportunities that offer training and long-term progression.
References
References available upon request.
Timeline
Customer Assistant
Tesco Superstore
06.2021 - 03.2026
Sales Representative
Infinity Marketing
11.2018 - 01.2020
AS Levels - Politics, History, Economics
Chelsea Academy
09.2011 - 07.2018
GCSE - Business and Economics, English Language, Physics, Maths, History, Chemistry, English Literature, Biology, Computer Science
Chelsea Academy