Sophie Jones
Inverness
Summary
A motivated and meticulous student with a strong academic background in accounting, seeking an apprenticeship in accountancy to gain practical experience and develop professional skills. Enthusiastic about pursing a career in accountancy, I'm eager to contribute to a team environment while learning from experienced professionals in the field.
Overview
2
2
years of professional experience
Work History
Customer Assistant
Tesco
Inverness, Highland
07.2024 - Current
-Assisted customers with finding products, answering enquiries and ensuring a positive shopping experience.
-Managed cash transactions, operated the till and maintained accurate records of sales.
-Participated in stock shelves, organising inventory and ensuring the store was well-presented.
-Gained experience in problem - solving and handling customer complaints in a professional manner.
Bakery Assistant
Harry Gows Bakery
Inverness, Highland
06.2023 - 06.2024
-Provided customer service by assisting with orders, answering questions and handling transactions.
-Maintained a clean and organised work area, ensuring hygiene and food safety standards were met.
-Assisted with inventory management, stocking shelves and organising displays.
-Developed skills in teamwork and time management while working in a challenging environment.
Education
Culloden Academy
Inverness, HighlandSkills
-Accounting Knowledge: Solid foundation in accounting principles through academic coursework
-Customer service: Experience in providing high-quality service and ensuring customer satisfaction
-Computer Skills: Proficient in Microsoft Office and Google Suite
-Communication: Strong verbal and written communication skills
-Time Management: Able to prioritise tasks and manage time effectively
-Teamwork: Experience working collaboratively with colleagues in a retail environment
-Problem-Solving: Adept at finding solutions to challenges and obstacles in customer-facing roles
Affiliations
- Participated in competitive gymnastics for 8+ years, travelling around cities in Europe like Amsterdam and Austria to compete.
References
References available upon request.
Timeline
Customer Assistant
Tesco
07.2024 - Current
Bakery Assistant
Harry Gows Bakery
06.2023 - 06.2024
Culloden Academy
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