Dani Haggerty
London
Summary
Driven individual with experience in epilepsy first aid and autism knowledge, demonstrating resilience and perseverance in challenging environments. Skilled in personal care and mobility assistance, behaviour management, and case management, ensuring comprehensive support for individuals with diverse needs. Proven ability to lead teams effectively, train staff, and maintain calm under pressure while fostering communication skills. Committed to advancing career goals by leveraging strengths in team leadership and patient understanding to enhance service delivery.
Overview
4
4
years of professional experience
Work history
Support worker
active care group
Sutton
2021.02 - 2021.06
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Assisted with mobility issues enabling easier movement around the home.
- Prepared nutritious meals that met special dietary needs of clients.
- Helped achieve patient independence through guided tasks and activities.
- Assured safety measures were met to prevent falls or accidents.
- Assisted in maintaining a clean environment for improved client health.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Assisted service users to obtain and access community resources.
Hospitality team member
lyndoras
London
2021.08 - 2021.11
- Delivered efficient room service whilst adhering to football stadium vip clients
- Executed daily cleaning tasks, ensuring a hygienic environment for guests.
- Handled high-pressure situations calmly to maintain smooth operations during rush hours.
- Set up banquet tables as per event specifications, ensuring client satisfaction.
- Communicated effectively with kitchen staff to ensure prompt food delivery.
Youth worker
soul shack
London
2021.10 - 2022.07
- Collaborated closely with teachers in half term holidays for alignment of youth programmes.
- Implemented creative workshops to foster creativity and teamwork among youths.
- Provided emotional support during challenging times, ensuring well-being of youths under care.
- Evaluated effectiveness of youth programs adjusting strategies as required for maximum impact.
- Maintained safe, positive environment to encourage youth participation and growth.
- Encouraged participation and engagement in planned activities.
- Safeguarded young people in line with national guidelines.
Retail assistant
Sports Direct
London
2022.02 - 2022.03
- Assisted customers with additional retail services, including alterations, special orders and general quires
- Managed day-to-day retail operations smoothly, contributing to a positive shopping atmosphere for customers.
- Provided backup support to other retail areas during peak hours.
- Optimised retail space, enhancing shopping experience for customers.
Bar Supervisor
Company Of Cooks
London
2021.12 - 2025.08
- Supervised team members to ensure excellent service delivery.
- Trained staff for improved service quality and professionalism.
- Handled difficult customers tactfully, ensuring minimum disruption to other guests.
- Ensured a safe environment by strictly adhering to health and safety regulations.
- Completed stock counts.
- Insured all bars and locations were open and closed efficiently
- Organised stock inventory to prevent shortages during peak hours.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Education
GCSEs - English
Walworth Academy
london 09/2014 - 07/2019
The BRIT School
englandSkills
- Resilience and perseverance
- Epilepsy first aid experience
- Patience and understanding
- Personal care and mobility assistance
- Behaviour management
- Autism knowledge
- Team Leadership
- Staff training
- Calm under pressure
- Communication skills
- Case Management
Timeline
Retail assistant
Sports Direct
2022.02 - 2022.03
Bar Supervisor
Company Of Cooks
2021.12 - 2025.08
Youth worker
soul shack
2021.10 - 2022.07
Hospitality team member
lyndoras
2021.08 - 2021.11
Support worker
active care group
2021.02 - 2021.06
GCSEs - English
Walworth Academy
09/2014 - 07/2019
The BRIT School