Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Daisy Hinton

Tetbury ,Gloucestershire

Summary

Enthusiastic professional with extensive experience in hospitality, demonstrating strong customer service skills. Developed a diverse skill set through hands-on experience with various clientele, enhancing competence in managing diverse scenarios. Currently operates a successful dog walking business, gaining valuable insights into client relations and business management.





Overview

4
4
years of professional experience
13
13
years of post-secondary education

Work history

Front of house assistant

The Royal Oak
Tetbury, Gloucestershire
02.2021 - 10.2024
  • Upheld company standards, contributing to overall brand reputation.
  • Maintained inventory of restaurant supplies for uninterrupted operations.
  • Collaborated with kitchen staff for timely delivery of meals.
  • Assisted in menu presentation, resulting in informed food choices by customers.
  • Adhered strictly to health and safety guidelines, ensuring safe dining environment.
  • Coordinated with team members, ensuring seamless front of house operations.
  • Assisted in promotional events, resulting in increased footfall at restaurant.
  • Assisted colleagues during rush hours, maintaining harmony in workflow.
  • Handled customer complaints to achieve resolution and maintain satisfaction.
  • Help provide new employees with basic and generic training relevant to the current work environment.
  • Greeting customers and ensuring customers feel welcome and comfortable in the pub environment.

Events staff member

Westonbirt School
Westonbirt , Gloucestershire
07.2021 - 02.2022
  • Coordinated catering services during events ensuring all guests were served on time.
  • Ensured safety regulations adherence to create a secure environment for attendees.
  • Ensured smooth event flow by managing logistics and coordinating with various teams.
  • Provided first-class hospitality services, resulting in repeat business.
  • Setup stalls, banners, signage correctly contributing towards a well-decorated venue.
  • Maintained calm under pressure whilst dealing with unforeseen event issues.
  • Promoted a welcoming atmosphere by greeting and directing guests promptly upon arrival.

Education

A-Levels - Business (T-LEVEL)

Cirencester College
Cirencester
09.2022 - 07.2023

GCSEs - Maths

Cirencester College
Cirencester
09.2022 - 07.2023

GCSEs - English Language

Sir William Romneys
Tetbury, Gloucestershire
09.2020 - 07.2022

GCSEs - English Literature

Sir William Romneys
Tetbury
09.2020 - 07.2022

GCSEs - Science Trilogy

Sir William Romneys
Tetbury
09.2020 - 07.2022

GCSEs - History

Sir William Romneys
Tetbury
09.2020 - 07.2022

GCSEs - Business (BTEC)

Sir William Romneys
Tetbury, Gloucestershire
09.2020 - 07.2022

GCSEs - Art

Sir William Romneys
Tetbury, Gloucestershire
09.2020 - 07.2022

Skills

  • Teamwork
  • Excellent Customer Service
  • Great Communication
  • Polite, courteous and honest
  • Flexible
  • Hardworking
  • Conscientious
  • Excellent Time Management
  • Problem-solving
  • Calm under pressure
  • Upselling

Affiliations

  • Baking and Cooking
  • Dog Walking
  • Spending time with friends and family
  • Listening to music
  • Attending Rugby games

Accomplishments

I completed Duke Of Edinburgh Bronze Award which included three months of volunteer work. Each week i volunteered at the local park run where i completed different tasks. These tasks ranged from Marshall to End Of Run Promoter. These tasks allowed me mto make connections with the regular runners in the community.

References

References available upon request.

Timeline

A-Levels - Business (T-LEVEL)

Cirencester College
09.2022 - 07.2023

GCSEs - Maths

Cirencester College
09.2022 - 07.2023

Events staff member

Westonbirt School
07.2021 - 02.2022

Front of house assistant

The Royal Oak
02.2021 - 10.2024

GCSEs - English Language

Sir William Romneys
09.2020 - 07.2022

GCSEs - English Literature

Sir William Romneys
09.2020 - 07.2022

GCSEs - Science Trilogy

Sir William Romneys
09.2020 - 07.2022

GCSEs - History

Sir William Romneys
09.2020 - 07.2022

GCSEs - Business (BTEC)

Sir William Romneys
09.2020 - 07.2022

GCSEs - Art

Sir William Romneys
09.2020 - 07.2022
Daisy Hinton