Jiang Shao
Sheffield,UK
Summary
Dedicated professional with expertise in customer service, cash handling, and food and beverage preparation. Proficient in order taking and POS systems, demonstrating strong communication skills and teamwork. Adept at time management, seeking to leverage skills in a dynamic environment to enhance customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work history
Front of House Assistant
Cathay Rendezvous
Bristol, West England
09.2025 - 06.2026
- Welcomed customers and managed front-of-house operations.
- Prepared beverages and ensured high presentation standards.
- Took customer orders and handled cash and card payments.
- Served food and drinks while maintaining excellent customer service.
- Maintained cleanliness and hygiene standards throughout the workplace.
Customer service assistant
Jade Village
Bangor, Gwynedd
07.2024 - 07.2025
- Prepared alcoholic and non-alcoholic beverages for customers.
- Took customer orders and processed payments accurately.
- Served food and drinks in a busy restaurant environment.
- Delivered excellent customer service and handled customer enquiries.
- Worked effectively as part of a team during peak service periods.
Education
Master of Science (MSc) - Accounting, Finance and Management
University of Bristol
Bristol, United Kingdom 09/2025 -
Bachelor of Science - Banking and Finance
Bangor University
Bangor, United Kingdom 09/2022 - 06/2025
Skills
- Customer Service
- Cash Handling
- Food and Beverage Preparation
- Order Taking
- POS Systems
- Teamwork
- Communication Skills
- Time Management
Languages
English
Advanced
Chinese (Mandarin)
Native
Chinese (Cantonese)
Elementary
Timeline
Front of House Assistant
Cathay Rendezvous
09.2025 - 06.2026
Customer service assistant
Jade Village
07.2024 - 07.2025
Master of Science (MSc) - Accounting, Finance and Management
University of Bristol
09/2025 -
Bachelor of Science - Banking and Finance
Bangor University
09/2022 - 06/2025