Craig Stewart

• History on the move back to Rembrand .
• Went to work for Rembrand again after Sheffield Insulation were closing the Perth depot. The managing director wanted myself to work out of Aberdeen which was not suitable for me at the time. George Low Owner of Rembrand asked me back to work for his company which I accepted
• I worked as an under manager for One year at Perth then the position of manager was offered and I accepted. After working in Perth I then moved to head office for a year. After our head office was moved to Grangemouth, was offered to move into the main Dundee Depot as Sales Operations and stock management which I took.
• Sales stock ordering. Delt with house builders and trade counter customers. Stock ordering and levels.
• Evaluated supplier performance regularly to maintain quality standards across all product lines.
• Managed stock levels for optimal business performance.
• Handled damaged goods effectively; coordinated with suppliers for replacements while simultaneously updating staff and the customer.
• Maintained excellent supplier relationships for smooth operations and consistent deliveries.
• Improved stock control.
• Scheduled timely delivery of products to ensure steady flow, reducing potential disruptions.
• Monitored stock movement, swiftly addressing any discrepancies or issues identified.
• Troubleshot any issues that arose during the receiving or dispatching of goods efficiently without causing delays.
• Coordinated with sales team and stores to manage high-demand products effectively, minimizing out-of-stock situations.
• Dealing with account payments and cash sale payments.
• Managed stock rotations to balance inventory of perishable products and minimise wastage.
• Supervised warehouse operations, enforcing proper inventory management procedures.
• Delt with major house builders which are demanding and the relationship I had with them seen myself receiving a few rewards from Rembrand, one from the managing director and another from the sales director.
• I also took many courses on the safety cloud for the company, from GDPR, Fire Safety, bullying in the workplace, sexual harassment, working at height, anti bribery awareness, mental health awareness.

• Coordinated closely with the external sales team to ensure alignment of goals and strategies.
• Generated new business opportunities through effective networking and relationship building.
• Worked collaboratively with marketing department to drive promotional campaigns.
• Bolstered overall sales revenue through strategic up-selling techniques.
• Fostered a positive customer experience with exceptional service skills.
• Managed high volume of inbound sales calls for improved productivity.
• Maintained strong relationships with key accounts to ensure ongoing business.
• Participated in regular training sessions, staying current on industry developments.
• Met all assigned KPIs through diligent work ethic and commitment to results.
• Provided detailed product knowledge to customers, supporting informed purchasing decisions.
• Improved lead response through customer interaction, increasing lead-to-quote ratio by speaking to customers.

• Opening of new branch for Rembrand.
• Maintained inventory levels to meet customer demand without excess stockholding.
• Conducted regular performance reviews for continuous employee development.
• Provided excellent customer service, securing client loyalty.
• Built partnerships with local businesses fostering community relations.
• Reviewed and analysed sales data to identify growth opportunities.
• Coordinated with other branches for seamless service delivery.
• Oversaw recruitment process, ensuring selection of competent staff members.
• Ensured compliance with company policies, maintaining ethical standards.
• Ensured branch met all regulatory requirements for safe operation.
• Liaised with clients, resulting in strong relationships and repeat business.
• Improved branch productivity by implementing efficient work schedules.
• Managed daily operations to ensure smooth running of the branch.
• Resolved customer complaints swiftly, maintaining company's reputation.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Directed day-to-day work of 5 employees and motivated teams to exceed objectives.
• Created and led successful depot.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Worked with management team to optimize operations and reduce costs.
• Worked with board of directors to establish objectives and decisively lead operations.

• Delivered goods safely by adhering to strict road safety rules.
• Performed daily vehicle inspections to ensure safety.
• Communicated effectively with customers to confirm delivery.
• Showcased strong ability to handle high pressure situations calmly during peak hours.
• Managed time efficiently to meet all delivery deadlines.
• Navigated through heavy traffic whilst maintaining composure.
• Maintained vehicle cleanliness for a professional appearance.
• Handled customer complaints professionally, resulted in improved client relations.
• Kept accurate records of all deliveries made during the day.
• Conducted basic vehicle maintenance for optimal performance.
• Assisted in loading and unloading of goods, ensured safe transportation.
• Delivered customer orders within target timeframes.
• Maintained professional appearance and excellent hygiene levels to uphold company reputation.
• Carried out vehicle checks and organised repairs to achieve timely resolution.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Planned routes and schedules to achieve consistent service availability.
• Retained excellent local area knowledge to plan optimal routes.
• Topped up oil and tyres to support vehicle safety and functionality.
• Covered weekend shifts to optimise service levels.
• Washed and polished service vehicles to maintain professional appearance.
• Assisted in the annual stock take, ensuring accuracy in reporting.
• Utilised space effectively within the warehouse to optimise storage capacity.
• Ensured accurate stock control by conducting regular inventory checks.

Performed routine maintenance on warehouse equipment for longevity and optimal performance.

• Stored items securely to minimise risk of loss and damage.
• Counted and recorded stock precisely for reliable audits.
• Transported stock safely and securely using forklift trucks.
• Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
• Trained junior team members.
• Promoted brand awareness for higher market penetration.

• Trained new staff members to increase overall team productivity.
• Performed routine maintenance on warehouse equipment for longevity and optimal performance.
• Picked and packed orders, resulting in prompt dispatches.
• Maintained a clean warehouse by adhering to strict cleanliness standards.
• Coordinated with sales teams for accurate order fulfilment.
• Assisted in the annual stock take, ensuring accuracy in reporting.
• Loaded and unloaded delivery vehicles to facilitate smooth operations.
• Provided excellent customer service for improved client satisfaction.
• Ensure incoming stock was safely unloaded using forklift and stored at time of arrival.
• Reported delivery discrepancies for missing and damaged goods.
• Received, unpacked and sorted high-volume deliveries.
• Performed daily vehicle inspection.
• Maintained vehicle cleanliness for a professional appearance.
• Delivered customer orders within target timeframes.
• Washed and polished service vehicles to maintain professional appearance.

• Performed thorough post-workshop cleanup duties, maintaining an organised workspace.
• Supported workshop activities, promoting a positive learning atmosphere.
• Maintained clean workshop environment, ensuring optimal work conditions.
• Safely stored materials and tools to protect assets and prevent damage.
• Used Vernier callipers and micrometers to measure components with precision.
• Received and unloaded goods from vehicles, safely and independently lifting up to [Number] kgs.
• Cross-trained on different stations to assist with production needs.
• Supported production operations with continuous help at workstations and assisted with machining timbers

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently arrived at work on time and ready to start immediately.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Also drove a wedding car on the occasion

• Gained proficiency in industry-specific tools with rigorous training
• Undertook additional responsibilities willingly, displaying commitment towards job role.
• Worked diligently to meet customer and owners needs, resulting in increased satisfaction levels.
• Developed practical skills for enhanced productivity through hands-on training.
• Adhered strictly to company policies and procedures, promoting a professional work atmosphere.
• Engaged productively in teamwork activities; fostered stronger relationships among colleagues.
• Commended for punctuality and consistent regular attendance which contributed to the team's morale.