Summary
Overview
Work history
Education
Skills
Timeline
Generic
Daniel Keane

Daniel Keane

Monmouth,Wales

Summary

Sales professional with a background in Journalism and Communications, offering strong communication, analytical, and problem-solving skills developed through academic training and customer-facing experience. Highly adaptable and quick to learn, with a proven ability to understand customer needs, identify market trends, and deliver impactful results. Known for a proactive mindset, strong work ethic, and a commitment to continuous growth and excellence in performance. Eager to take the next step in a dynamic, results-driven environment.

Overview

9
9
years of professional experience

Work history

Internal Sales Engineer

Western Automation Cardiff- UK Electric
Cardiff
11.2024 - Current

My role at Western Automation in Cardiff has provided me with hands-on experience in technical product sales across the Electrical and HVAC sectors. I have developed strong client relationships by proactively identifying and addressing customer needs, consistently working towards—and achieving—sales targets. Managing my own portfolio of accounts independently, I have demonstrated initiative, commercial awareness, and a strategic approach to both customer service and sales growth.

Bar associate

JDW Weatherspoons
Monmouth, Monmouthshire
06.2016 - 10.2024

Working at JD Weatherspoon part-time during my studies has honed my customer service and communication skills, as I effectively interacted with diverse customers and addressed their needs promptly. This has developed my ability to understand client requirements and promote solutions effectively.

Journalist Intern

The Daily Mail
London
01.2024 - 01.2024

My experience at The Daily Mail where I produced engaging content and adhered to tight deadlines has enhanced my ability to present ideas convincingly and manage multiple tasks efficiently. These competencies have developed my communication, strategic insight, and organisational skills.

Education

Master of Arts - Broadcast Journalism

University of Salford

Bachelor of Arts - Journalism and Communications

Cardiff University

A-Levels -

Monmouth Comprehensive School
Monmouthshire

GCSEs -

Monmouth Comprehensive School
Monmouthshire

Skills

  • Able to work self-sufficiently and build and maintain relationships with colleagues and customers through excellent communication
  • Proficient in analysing data and trends to inform decision-making and strategy development
  • Ability to work under pressure on varied tasks with demanding deadlines whilst maintaining excellent attention to detail
  • Effective team player with experience contributing to collaborative projects and achieving collective goals
  • Proven track record in delivering exceptional customer service, with focus on resolving issues and ensuring client satisfaction
  • Strong time management skills and ability to be organised consistently
  • Ability to build and maintain strong, trust-based relationships with clients, ensuring long-term customer loyalty and repeat business
  • Strong verbal and written communication, honed through academic and sales experience, used to engage clients, present solutions, and negotiate effectively
  • Proven experience to meet or exceed sales KPIs and revenue goals by applying strategic planning and persistent follow-up
  • Ability to Independently managing a portfolio of client accounts, ensuring satisfaction, repeat business, and identifying upsell opportunities
  • Skilled in identifying customer pain points and tailoring solutions to meet specific business or technical requirements

Timeline

Internal Sales Engineer

Western Automation Cardiff- UK Electric
11.2024 - Current

Journalist Intern

The Daily Mail
01.2024 - 01.2024

Bar associate

JDW Weatherspoons
06.2016 - 10.2024

Master of Arts - Broadcast Journalism

University of Salford

Bachelor of Arts - Journalism and Communications

Cardiff University

A-Levels -

Monmouth Comprehensive School

GCSEs -

Monmouth Comprehensive School
Daniel Keane