Craig Smith
Barnsley
Summary
Dynamic professional with a very strong work ethic who thrives in a fast paced results driven environment. Has a keen eye for attention to detail and takes pride in carrying out all tasks with great care, efficiency, precision and above all perfection. Proven ability to serve as a cross-functional team liaison, enhancing collaboration and communication across departments. Skilled in excellent negotiation, consistently achieving favourable outcomes. Committed to utilising these competencies to support organisational growth and success.
Overview
26
26
years of professional experience
31
31
years of post-secondary education
Work history
Purchasing Executive
The Car Buying Group
Wakefield
2021.01 - Current
- Managed inbound enquiries and conducted outbound calls to prospective customers.
- Gathered detailed information on customer vehicle sales, including reasons and price expectations.
- Performed personal appraisals of vehicles to capture accurate details for offers.
- Presented purchase offers to customers, navigating negotiations to reach agreements.
- Maintained a competitive edge by securing vehicles against rival companies.
- Monitored KPIs including productivity, Trustpilot performance, and sales conversion rates.
- Communicated with customers via phone, email, and WhatsApp, ensuring preferred contact methods.
- Demonstrated empathy and professionalism in all interactions, enhancing brand reputation.
Purchasing team leader
The Car Buying Group
Wakefield
2020.01 - 2021.01
- Managed a team of upto 20 Purchasers
- Ensured all staff training and development needs we met
- Managed KPIs for team ensuring targets were met
Purchasing Executive
The Car Buying Group
Wakefield
2018.11 - 2020.01
As above
Operational Support Team Leader
Bradford MDC
Bradford
2005.04 - 2018.11
- Manage the team of support officers.
- Develop card cashless payment system to a biometric system for secondary schools.
- Roll out cashless lunch systems for all primary schools in bradford.
- Launch and develop 'Parentpay' (online payment system) linked to all primary and secondary lunch systems. Also providing support and training for all school (non meal) related Parentpay activities.
- Implemented and maintained 'Saffron' (school menu planning, nutritional analysis software) for all Bradford schools,
- Launched 'Cypad' (kitchen MIS, reporting and monitoring) for all schools in Bradford.
- Maintained and improved PAC door access system for all council estate buildings and staff.
Operational support officer
Bradford MDC
Bradford
1999.09 - 2005.04
- Implemented and maintained cashless card lunch payment systems for Secondary schools in Bradford.
- Point of contact for all IT related issues within Facilities management both hardware and software.
- Produced reports for management ( financial, meal uptake, Free school meal funding etc)
- Created and maintain a healthy eating reward school for Secondary pupils in Bradford.
- Liaised with Head teachers, school business managers and council SMT to maintain and improve systems.
Education
Bachelor of Arts - Combined Studies in Computing
University of Huddersfield
Huddersfield 1996.09 - 2020.07
A-Levels -
Morecambe High School
Morecambe, Lancashire 1991.09 - 1993.08
GCSEs -
Morecambe High School
Morecambe, Lancashire 1986.09 - 1991.08
Skills
- Negotiating techniques
- Advanced Excel
- Strong work ethic
- Excellent communication skills
- Team leadership
- Relationship building skills
- Decision making and problem solving skills
- Attention to detail
- Time management and prioritisation
- Adaptability
- Loyalty
- Cross-Functional team liaison
Accomplishments
For the past two years running I have been awarded Purchaser of the Year
Timeline
Purchasing Executive
The Car Buying Group
2021.01 - Current
Purchasing team leader
The Car Buying Group
2020.01 - 2021.01
Purchasing Executive
The Car Buying Group
2018.11 - 2020.01
Operational Support Team Leader
Bradford MDC
2005.04 - 2018.11
Operational support officer
Bradford MDC
1999.09 - 2005.04
Bachelor of Arts - Combined Studies in Computing
University of Huddersfield
1996.09 - 2020.07
A-Levels -
Morecambe High School
1991.09 - 1993.08
GCSEs -
Morecambe High School
1986.09 - 1991.08