Craig Daniell

General manager

Reflections print finishers

Sidcup, Bexley

11.1996 - 02.2025

Established positive work environment which promoted staff morale and productivity.
Achieved customer satisfaction with regular feedback and improvement sessions.
Managed key stakeholder relationships for smoother project completion.
Led company-wide restructuring to streamline operations.
Maintained compliance with industry regulations at all times.
Successfully negotiated contracts with suppliers to reduce costs.
Established successful partnerships with other companies for mutual growth.
Introduced effective cost control measures, reducing unnecessary expenditure.
Identified and resolved operational issues impacting productivity, performance or profitability.
Directed day-to-day work of 50 employees and motivated teams to exceed objectives.
Worked with board of directors to establish objectives and decisively lead operations.
Followed strict quality control procedures verifying that each finished product met standard specifications.
Operated various finishing equipment to enhance product appearance.
Assisted in troubleshooting mechanical issues, maintaining optimal performance of machinery.
Ensured safety protocol adherence in the workplace, minimising incident occurrence.
Maintained high quality standards for finished prints, ensuring client satisfaction.
Provided technical support during machine breakdowns, minimising downtime in production line.
Loaded materials onto machines efficiently, optimising output per shift.
Improved turnaround times by prioritising tasks according to deadlines.
Assisted in stock checking ensuring adequate supply of materials at all times.
Streamlined production process with efficient organisation of print jobs.
Used hand tools to set up machines to job ticket specifications.
Ensured continuity of service by providing cover on laminating and overall uv machines in event of absences.
Prevented processing malfunctions by monitoring and promptly stopping machines in case of problems.
Met and exceeded productivity targets by adhering to KPI plans across all tasks.
Conducted face-to-face client meetings to ensure accurate understanding of quality parameters and budgetary requirements.
Produced and examined proofs for client confirmation before printing.
Responded to client enquiries, providing accurate quotations and sample prints.
Achieved customer satisfaction by providing advice adapted to individual client requirements.
Initiated client meetings to discuss print briefs.
Modified work based on client feedback and requests.
Developed ideas to fulfil client brief with available resources.
Planned activities to guarantee project completion ahead of agreed deadlines.
Used high quality instruments and equipment to protect longevity of pieces.
Reviewed sales performances; identified areas needing improvement.
Implemented changes based on customer feedback, leading to increased client satisfaction rates.
Checked finished products against order specifications for accurate delivery to customers.
Achieved precise alignment of materials with careful handling during lamination process.
Minimised wastage through efficient use of materials whilst laminating.
Enhanced product quality by conducting thorough inspections before, during and after lamination process.
Loaded and unloaded materials onto machines, improving workflow speed and efficiency.
Performed laminating tasks, resulting in flawless final products.
Rectified minor faults to avoid major breakdowns, ensuring uninterrupted production flow.
Followed established safety protocols at all times reducing workplace accidents significantly.
Performed routine checks on equipment, minimising breakdown occurrences considerably.
Improved production efficiency for reduced downtime through regular maintenance of lamination machines.
Adjusted machine settings as needed to achieve desired product characteristics and quality requirements.
Tracked inventory of raw material stock, avoiding delays due to shortage.
Participated in team meetings for strategic planning.
Assisted customers with queries, improving overall experience.
Coordinated schedules for seamless daily operations.
Communicated effectively with colleagues to facilitate teamwork.
Handled complaints with professionalism to retain clients.

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