Courtney Wilson
Hull,East Riding of Yorkshire
Summary
I am a detail-oriented professional with proven expertise in efficient data entry, excellent organisation, and multitasking proficiency. Skilled in utilising the Microsoft Office suite to streamline tasks and maintain productivity. Recognised for professional telephone mannerisms and workplace empathy, fostering positive interactions and collaboration. Committed to leveraging these strengths to contribute effectively to organisational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bureau Operator
ESP Systex
Hull, Kingston upon Hull
09.2019 - 01.2020
- Followed company policies strictly, ensuring regulatory compliance.
- Ensured accuracy of data inputted by meticulous cross-checking procedures.
- Managed bulk printing orders to meet tight deadlines without compromising on quality.
- Checked final products for any errors or defects; guaranteed high-quality finished goods.
- Displayed teamwork skills to improve overall productivity.
- Achieved efficient workflow with proper time management.
- Got through between 50-100 emails in just a few hours
Team member
CT Global
Hull, Kingston upon Hull
12.2018 - 03.2019
- Liaised with clients to improve customer service standards.
- Addressed patient inquiries, providing excellent customer service.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
BA Honours - Primary Education Studies
The Open University
Milton Keynes 10.2024 -
A-Levels - Creative Media Production
Hull College
Hull, Kingston upon Hull 09.2016 - 06.2018
A-Levels - Creative Media Production
Wilberforce Sixth Form College
Hull, Kingston upon Hull 09.2014 - 06.2016
Skills
- Efficient data entry
- Excellent organisation
- Microsoft office suite proficiency
- Multitasking proficiency
- Professional telephone mannerisms
- Workplace empathy
Affiliations
- Games Live-Streamer
- Reading
Certification
I hold a basic DBS certificate which I obtained because I hoped to work in a school.
Timeline
BA Honours - Primary Education Studies
The Open University
10.2024 -
Bureau Operator
ESP Systex
09.2019 - 01.2020
Team member
CT Global
12.2018 - 03.2019
A-Levels - Creative Media Production
Hull College
09.2016 - 06.2018
A-Levels - Creative Media Production
Wilberforce Sixth Form College
09.2014 - 06.2016
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