Corrie Nattrass

· Designed and delivered personalised fitness programmes tailored to client goals, including weight loss, muscle gain, strength and general fitness.

· Conducted 1:1 training sessions, ensuring correct form, technique, and safety.

· Provided nutritional guidance and habit coaching to support long-term results.

· Tracked client progress and adapted plans to maintain motivation and achieve their targets.

· Built positive client relationships through clear communication, encouragement, and accountability.

• Carried out feeding routines, maintaining strict dietary regulations for each species.
• Ensured animal welfare by performing daily health checks.
• Transported animals between facilities whilst ensuring minimum discomfort or stress.
• Monitored behaviour changes with meticulous record keeping.
• Provided informative talks to visitors, improving public understanding of conservation issues.

· Effectively and efficiently dealt with customer complaints, providing solutions and managing resolution.

· Coached bar and floor team in comprehensive knowledge of menu, maintaining efficient and outstanding customer service.

· Optimised customer experience, serving each guest with a sincere, positive and enthusiastic attitude.