Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Additional Information
Timeline
Generic

Cora Feeney

Londonderry,Derry City and Strabane

Summary

I am an efficient receptionist with a friendly and enthusiastic manner. I am aware the first engagement of both customers and employees are often the receptionist and that's why it is so important to make a good impression and create a positive environment. I have experience of handling in person enquires from clients and colleagues. I am flexible and hardworking with a drive to succeed. I am knowledgeable, professional and skilled in administrative support and customer service objectives. I can manage busy front desk operations and have strong planning, problem solving and communication skills.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Receptionist Assistant

Liam Feeney
Londonderry, Northern Ireland
2016.09 - 2019.09
  • Maintained a warm and welcoming environment for employees and visitors by ensuring cleanliness of reception and lounge areas.
  • Enabled smooth running of operations, performing routine office support through emails and telephone
  • Made sure all emails are responded to promptly and efficiently
  • Organised and sorted documentation to high standards
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance

Sales Assistant

Amanda
Londonderry, Northern Ireland
2013.03 - 2013.09
  • I welcomed buyers with a professional and friendly manner and helped them with any queries they had regarding items
  • I worked well as an individual and as a team making sure the shop was up to high standards and jobs were being met
  • I worked well in a fast paced environment making sure to get all the jobs completed sufficiently
  • I created a friendly and supportive environment for customers and my work colleagues

Civil Servant

Stephan
Londonderry, Northern Ireland
2007.09 - 2008.09
  • I prioritised work to meet demands in a fast paced, pressured environment
  • I maintained administration records with up to date systems and information
  • I delivered high levels of customer satisfaction through attentive, personalised service
  • I filed documents and met deadlines in a time efficient manner
  • I prepared new files for supporting documents and filed appropriately
  • I organised post and filing systems
  • I stored files away accurately and consistently

Education

GCSEs - English

St Mary's Secondary School Limavady
Northern Ireland
2004.09 - 2005.06

GCSEs - Science

St Mary's Secondary School Limavady
Northern Ireland
2004.09 - 2005.06

Level 3 Diploma in Administration - OCR In Business Level 3

North West Regional College
Northern Ireland
2011.09 - 2012.06

Level 2 Essential Skills - Math

North West Regional College
Northern Ireland
2011.09 - 2012.06

OCR Level 2 in Business - OCR

St Marys Secondary School Limavady
Northern Ireland
2005.09 - 2006.06

Skills

  • Document management
  • Filing organisation
  • Front desk reception
  • Friendly and personable
  • Professional appearance
  • Open and clear communicator
  • Organised and efficient
  • Outgoing mail management
  • High efficiency
  • Incoming mail distribution
  • Attention to detail
  • Calendar management
  • Learning new skills
  • Punctual
  • Customer Service
  • Motivated

Affiliations

  • I like to read and go running. I like to complete courses in my spare time regarding Psychology to extend my knowledge.

Certification

I have completed a few courses on the New Schools Academy which are:

Psychology Diploma

Introduction to Mindful Listening

Building Your Confidence and Self Esteem Certificate

How to Improve Your Mental Health Certificate

Herbal Health Certificate

Introduction to the Science of Happiness

Neuroplasticity :Rewire Your Brain for Success

I am currently completing a couple of more certificate on the New Skills Acadamy.

I had a couple of years off after having my baby in 2010 and was a stay at home Mum and returned to study my Business and Administration in 2012. I was unable to go back to work as I was the sole carer for my late Grandmother from 2014 to 2016 and I had another baby since then who is 5 years old now and at school which is why I think this would be a great time for me to go back out to work. I am eager to learn new skills and participate in any training necessary to fulfil the job.

Additional Information

I had a couple of years off after having my first child in 2010 and was a stay at home Mum and returned to study Business and Administration in 2012. I was unable to go back to work as I was the sole carer of my late Grandmother from 2014 to 2016 and had another baby since then who is 5 years old now and at school and this would be a great time to return back to work. I am eager to learn new skills and participate in any training necessary to fulfil a job criteria.

Timeline

Receptionist Assistant

Liam Feeney
2016.09 - 2019.09

Sales Assistant

Amanda
2013.03 - 2013.09

Level 3 Diploma in Administration - OCR In Business Level 3

North West Regional College
2011.09 - 2012.06

Level 2 Essential Skills - Math

North West Regional College
2011.09 - 2012.06

Civil Servant

Stephan
2007.09 - 2008.09

OCR Level 2 in Business - OCR

St Marys Secondary School Limavady
2005.09 - 2006.06

GCSEs - English

St Mary's Secondary School Limavady
2004.09 - 2005.06

GCSEs - Science

St Mary's Secondary School Limavady
2004.09 - 2005.06
Cora Feeney