Conor Donaldson
Elgin ,Morayshire
Summary
Knowledgeable engineering professional with background in fault diagnostics, project planning and quality assurance. Approachable, helpful and supportive team player. Implements the best practices to help the company achieve its goals.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
Domestic Appliance Engineer
Highland Appliance services
, Highlands & Morayshire
2018.01 - Current
- Covering majority of the highlands and Morayshire
- I service, install and repair a wide range of kitchen appliances - Refrigeration, Cooking and laundry.
- High first time fix rate with impressive KPI
- I have worked with a range of brands including Bosh, Aeg, Smeg, Beko, Hotpoint Hisense, Vestel, LG and Rangemaster and many more.
- Operate in the field tablet system
- Invoice and take payments from customers
- Look up technical drawings and order parts
- Deal with customers in a friendly but professional manner
- Manage van stock inventory
- Ensure the company vehicle is maintained and presentable.
- My role as domestic appliance engineer is varied and challenging, I ensure that the customers have a good understanding of repairs which are necessary and give advice on how to better prolong the life of customers appliances.
- I am part of a small team and one of 2 who is gas safe registered, so we undertake all of the gas works.
- Liaised with clients, understanding their needs and translating them into technical requirements.
- Mentor new staff members and providing technical help.
- Tasked with resolving problem jobs.
Dairyman
Tullochgribban Mains
Carrbridge
2014.07 - 2018.01
- Ensure the Cattle were milked twice daily
- Maintaining the welfare of animals
- Responsible for documenting and administering medicine to cattle and calves
- Rearing calves to a high and healthy standard
- General Farming Duties
- Carry out PPM to the milk parlour
- Tractor driving
- My role is to oversee a herd of 70 Swedish Red Cattle ensuring they are milked and all other general needs are met making sure the calves are healthy. Communicating with the farm manager or vet any concerns or updates.
Lab Assistant
Quothquan Farms
Quothquan
2012.07 - 2014.08
- Worked within a team ensuring the line ran smoothly and the bottles were labelled correctly
- General cleaning duties
- Stock taking
- Checked for butterfat quantities
- Ensured weights and measures were correct
- Working within the lab my role was to ensure the milk was to the correct quality and standards, when needed I would also assist on the dairy floor to ensure production was operating correctly with labelling and topping bottles.
Education
Standard Grades - Physical Education, English, Math, History, Biology, Social and Vocational Skills, Intermediate 1 Computing
Biggar High School
City and Guilds Level 2 Plumbing - Gas Foundation- Installation and Maintenance, Gas ACS- Installation and Maintenance (CCN1, CKR1, ), Bpec – Water Byelaws and Unvented Water Systems Ticket
South Lanarkshire College
2015.01 - 2017.04
Skills
- Enthusiastic and well organized
- Team Player
- Excellent communication skills with colleagues, customers and other professionals
- Enjoy learning new skills
- Adaptable and prepared to participate in further training
- Computer literate
References
Available on request
Personal Information
Title: Domestic Appliance Engineer
Other Qualifications
Full Driver's Licence
Timeline
Domestic Appliance Engineer
Highland Appliance services
2018.01 - Current
City and Guilds Level 2 Plumbing - Gas Foundation- Installation and Maintenance, Gas ACS- Installation and Maintenance (CCN1, CKR1, ), Bpec – Water Byelaws and Unvented Water Systems Ticket
South Lanarkshire College
2015.01 - 2017.04
Dairyman
Tullochgribban Mains
2014.07 - 2018.01
Lab Assistant
Quothquan Farms
2012.07 - 2014.08
Standard Grades - Physical Education, English, Math, History, Biology, Social and Vocational Skills, Intermediate 1 Computing
Biggar High School