Harrison Harwood

• Liaised with clients, understanding their needs and translating them into technical requirements.
• Minimised safety risks with thorough inspections and maintenance schedules.
• Managed multiple repairs, ensuring timely completion and high-quality work.
• Conducted research to stay updated on latest industry trends and technologies.
• Enforced compliance with all health and safety measures, reducing worksite risks.
• Advised on equipment failures and potential repairs to restore functionality.
• Documented technical specifications and requirements in alignment with company-established protocols.

• Seasonal work for The Great Run Company working as a customer service events assistant involved in package delivery and entry confirmation.
• Maintained updated records of entrants arrival upon the day of the events.
• Provided administrative support as needed, contributing towards smooth operation of office duties related to event running on the day such as on events as The Great North Swim in the Lake District.
• Directions given to participants if needed and customer service queries dealt with.

• Learned to work at multiple stations such as; grill, initiating/assembling/finishing meals preparation and customer service/front of house delivery to customers.
• Hygiene and health & safety regulations in house training completed.
• Work within a team environment of varying skills levels.
• Communicating with members of the public in a face to face customer service environment as well as communicating with colleagues/peers.

• Ensured safety by strictly adhering to electrical codes and regulations.
• Gained practical experience with installation of domestic appliances, enhancing customer satisfaction levels.
• Exhibited strong communication skills during team projects, fostering collaborative environment.
• Updated knowledge continuously through industry training workshops at college, studying towards Electrical Installation level 2.
• Working as a trainee/ labourer for Ben Railton LTD part time around college hours whereby the position was offered following a successful 2 week work experience placement, Ben employed me in busy periods and then on a casual basis as his work commitments allowed.

As part of our enrichment programme in school I participated in volunteer coaching for the Year 8 rugby team - supporting our PE team in delivering skills coaching for lower year groups, team building and teaching game knowledge helping them to develop their rugby skills.