Sean Kokot
Motherwell,North Lanarkshire
Summary
Dedicated white goods engineer committed to providing excellent customer service and ensuring all jobs are complete to the highest quality and professionalism. Will always communicate any issues to the relevant person to ensure work flow is maintained and provide any feedback when necessary. Ability to understand and identify faults within appliances and repair them. Explaining faults and how it fixed them to customers to ensure satisfaction once the job is complete.
Overview
10
10
years of professional experience
Work history
Domestic appliance engineer
Currys
Cumbernauld, North Lanarkshire
2022.09 - Current
- Problem solving and fault finding to ensure jobs are complete efficiently and professionally.
- Multi brand work - working on various brands and products building my knowledge on how to repair them.
- Maintained composure during high-pressure situations.
- Delivered exceptional customer service, ensuring satisfaction and returning customers.
- Maintained composure during high-pressure situations.
- Dedicated additional time to customers needing detailed guidance on appliance maintenance, enhancing their knowledge to maintain their products and reducing dissatisfaction.
- Consistently maintained professionalism in customers homes.
Butcher
Ramsay of Carluke
Carluke, South Lanarkshire
2015.09 - 2022.08
- Demonstrated high levels of skill in deboning and trimming meats.
- Minimised waste through effective stock rotation and precise cutting and portioning.
- Prepared custom orders to meet unique customer requirements.
- Maintained high standards of food hygiene for professional and safe shopping environment.
- Sharpened and cleaned tools regularly to ensure optimal performance.
- Delivered excellent service, fostering repeat business from satisfied customers.
Education
Carluke high school
Carluke, South LanarkshireSkills
- Fault diagnosis capability
- Mechanical troubleshooting
- Reliability testing
- Time efficiency
- Customer-Focused approach
- Ensuring quality of replacement parts
Affiliations
- Writing and recording music
- Crocheting
- Cooking
- Skating
- Reading
- wood working
Timeline
Domestic appliance engineer
Currys
2022.09 - Current
Butcher
Ramsay of Carluke
2015.09 - 2022.08
Carluke high school