
Professional and enthusiastic optometrist committed to providing an exceptional patient experience through clinical excellence and patient-centred-care. Clinical proficiency as well as strong emotional intelligence and communication skills have resulted in consistent 100% friends and family recommendations in patient reviews, as well as having repeatedly achieved highest order value/ top sales across practices, including an annual top sales prize. Considerable experience adapting routines and communication strategies in clinics committed primarily to supporting patients with diverse needs and disabilities. Background in educating and supporting socioeconomically disadvantaged children with complex or behavioural issues, allowing effective management of challenging patient encounters. Strong passion for optometry motivated a pursuit and election to President of the GCU Optometry Society; allowing skills in team work, management and organisation to be refined. Have always enthusiastically followed advances in optometry, enabling optimal contact lenses and refractive solutions for patients, consequently consistently securing patient satisfaction and trust.
Welcomed patients to the practice, handled bookings, repaired frames, dispensed all types of frames including single vision and varifocal lenses, gave contact lens teaches/ advice, and conducted full pre-test examinations including auto refractor, non-contact tonometer, visual fields, OCT and photos.
In charge of organising tuition in after school groups for children in both primary school and secondary who are socially, educationally, or economically disadvantaged, as well as providing one on one tuition in home visits.
Assisting teachers with lessons, or independently conducting lessons for sections of, or the entirety of, the class.
· Achieved recognition in sales school for outstanding sales performance while operating as an independent sales agent.
· Generated significant sales of educational supplies through proactive door-to-door strategies in a challenging environment requiring self-assurance and confidence.
· Successful sales required the ability to build immediate rapport with new potential customers with diverse personalities and needs.
Research Diver:
Involved in various duties including: serving meals, recreational activities, helping care assistants and chatting to residents.
Skills:
Diagnosis and treatment planning
Outstanding patient care
Patient education
Myopia control techniques
Contact lens fitting
Elderly eye care
Frame selection advice
Attributes:
Decision making under pressure
Problem solving
Communication proficiency
Personable demeanour
Pro-actively assist colleagues
Thrive in a team environment
Commercially astute