Sana Halima Ahmed

• Supervised work-based training under the guidance of an experienced optometrist to gain the practical skills needed.
• Diagnosed ocular diseases, injuries and disorders, leading to timely treatment initiation.
• Prescribed corrective lenses after thorough examination, enhancing visual acuity.
• Managed appointment schedules efficiently whilst maintaining high levels of patient satisfaction.
• Referred critical cases to specialist Ophthalmologists when necessary, facilitating advanced care management.

• A British multinational optical retail firm. Hold the rewarding role of an optical assistant at this store.
• Being the Face of Specsavers, providing expert advice and meeting customer needs of all kinds.
• Involved in handover of patient to optometrist after pre-test conducted. Promoting offers to patients.
• Vital in supporting and reassuring customers through clear communication.

A mobile phone repair retail business. Engaging with customers and welcoming into the store. Listening to customers needs and giving them advice about product info and promotions. Handling and processing payments as well as answering customers' calls. Ensuring all Point of Sale was up to date.

A local private Opticians. Work experience as an Optical Assistant and receptionist at this practice. Welcoming patients into the practice being their first point of contact. Organising and updating patients records, organising frame display cabinets and helping patients select correct frames. Fulfilling all duties expected of a receptionist. Shadowed the optometrist on consultations with patients.

A social enterprise raising money from mainly donated goods. Completed tasks assigned by supervisor and maintained professionalism throughout. Assisted and served customers to the highest standard. Processing, sorting, pricing and hanging stock as well as, operating the till and giving customer service.