Summary
Overview
Work history
Education
LEISURE INTERESTS
Accomplishments
RESPONSIBILITIES
ADDITIONAL INFORMATION
Timeline
Generic

Conan Henry

Stoke Newington,United Kingdom

Summary

A competent employee who is well educated and specialising working within the area of customer services Currently seeking a new opportunity to utilise existing skills and develop new ones.

Overview

35
35
years of professional experience
13
13
years of post-secondary education

Work history

Customer Service Advisor

Watney Market Library (LB Tower Hamlets)
2023.01 - 2026.04

Customer Service Assistant

Edmonton Green Library (LB Enfield)
2016.01 - 2023.01

Library Assistant

Stratford Library (LB Newham)
1992.01 - 2016.01

Teaching Assistant

Carnival Music Project
2008.01 - 2008.01

Karia Press Publishing
2002.01 - 2008.01

Youth Work/Mentoring

Affiliated with Southwark Council
2006.01 - 2006.01

Information Assistant

University of North London
1994.01 - 2003.01

Assistant Manager

Yemanja Arts & Craft Store
1997.01 - 2002.01

Counsellor/Support Care Assistant

RELEASE
1991.01 - 1997.01

Bibliographer/Library Assistant

Middlesex University
1994.01 - 1994.01
  • Short-term contract

Library Assistant

City of Westminster College
1993.01 - 1994.01
  • Short-term contract

Education

O level - Mathematics, O Level Biology

Brooke House School
London E5
1977.01 - 1983.01

BTEC General Diploma - Business Studies

Waltham Forest College
London E17
1983.01 - 1984.01

O levels - Economics, English

City & East London College
London N1
1984.01 - 1986.01

A level - Psychology

Southwark College
London SE1
1986.01 - 1987.01

BA Hons - Humanities – Major Psychology

Thames Valley University
London W5
1987.01 - 1990.01

LEISURE INTERESTS

Spare time interests include: community work, attending lectures (history, politics etc), cultural events, reading/researching (ancient history, comparative religion etc)

Accomplishments

  • Consistently produces well prepared and presented work
  • Prepared and presented short talks/academic papers in schools and forums
  • Have written an unpublished paper (approx. 50 pages)
  • Liaised with the local community (schools, study groups, police) to provide resources and information
  • Developed excellent working relationship with the local community and overseas
  • Managed library/shop on my own (i.e. stand in manager)
  • Select books, artefacts for the library/cultural shop
  • Worked as a counsellor providing advice on a variety of issues – suicide, domestic violence, drug abuse, immigration, abortion etc.
  • Represented and supported Claimants in the Employment Tribunals
  • Anti-pornography campaigner
  • Mentor/Counsellor

RESPONSIBILITIES

  • Clerical and administrative duties (invoicing , ordering library materials, the post etc)
  • Use of computers/CD-Roms/Internet
  • Cash handling
  • Portering/Security duties
  • Responsible for childrens welfare (as well as reading stories to school classes), and publics’ health and safety
  • Providing guided tours to groups and help to promote cultural events like International Woman’s Day etc
  • Providing teaching skills service to children and students as well as mentoring

ADDITIONAL INFORMATION

Clean driving licence, some knowledge of French

Timeline

Customer Service Advisor

Watney Market Library (LB Tower Hamlets)
2023.01 - 2026.04

Customer Service Assistant

Edmonton Green Library (LB Enfield)
2016.01 - 2023.01

Teaching Assistant

Carnival Music Project
2008.01 - 2008.01

Youth Work/Mentoring

Affiliated with Southwark Council
2006.01 - 2006.01

Karia Press Publishing
2002.01 - 2008.01

Assistant Manager

Yemanja Arts & Craft Store
1997.01 - 2002.01

Information Assistant

University of North London
1994.01 - 2003.01

Bibliographer/Library Assistant

Middlesex University
1994.01 - 1994.01

Library Assistant

City of Westminster College
1993.01 - 1994.01

Library Assistant

Stratford Library (LB Newham)
1992.01 - 2016.01

Counsellor/Support Care Assistant

RELEASE
1991.01 - 1997.01

BA Hons - Humanities – Major Psychology

Thames Valley University
1987.01 - 1990.01

A level - Psychology

Southwark College
1986.01 - 1987.01

O levels - Economics, English

City & East London College
1984.01 - 1986.01

BTEC General Diploma - Business Studies

Waltham Forest College
1983.01 - 1984.01

O level - Mathematics, O Level Biology

Brooke House School
1977.01 - 1983.01
Conan Henry