
i try to create positive customer experiences throughout the store. I manage appointment scheduling and customer check-ins, optimising speed and satisfaction. I also try to deliver accurate sight testing and payment processing, ensuring there is no build up in any part of the process.
I also am used to having trickier customers and am able to keep professional even if it is not reciprocated.
.Ensuring customers are checked in efficiently and with the correct appointment type
.Carrying out Normal and OCT sight tests in a professional enviroment
.Racing against the clock and managing appointment timings properly
.Finding orders for customer collections
.Ensuring all customers are satasfied througout the store
.Handling the amount customers must pay
.helped with store closure/end of day tasks
.following various hygine protocols