Summary
Overview
Work History
Education
Skills
Qualifications
Languages
Interests
Timeline
Generic

Clare Tadross

Kendal,United Kingdom

Summary

Detail-oriented and dependable Data Entry & Administration Specialist with 15+ years of experience in public and private sectors. Proficient in data accuracy, workflow optimization, streamlining Administrative processes and exceptional customer service delivery. Experienced with Microsoft Office Suite (Excel, Word), and document management systems. Adept at meeting tight deadlines and adapting to dynamic environments.

Proficient in cross-cultural communication and collaborating with team members to achieve organizational objectives.

Overview

24
24
years of professional experience

Work History

Charity Shop Volunteer

North West Air Ambulance
03.2024 - 01.2025
  • Providing excellent customer service, resolving customer enquiries and assisting with purchases increasing daily sales by 15%
  • Organizing stock to improve operational efficiency whilst maintaining a welcoming shop environment

French Administrative Support

03.2020 - 01.2025
  • Assisting with French documentation and bureaucratic processes, demonstrating adaptability and cross-cultural communication skills

Warehouse Operative

Lakeland Distribution Centre
11.2022 - 02.2023
  • Accurately picked and packed customer orders, achieving a 100% error-free rate
  • Operated scanning equipment for efficient inventory management
  • Assisted in improving stock management processes

Full-Time Carer

Personal
01.2020 - 11.2022
  • Delivered comprehensive care to a family member, enhancing time management, empathy, and problem-solving skills
  • Assisted with daily activities and personal care
  • Managed Medication and Medical appointments

Claims Clerk – Co-operative Insurance

Rullion Recruitment Agency
11.2018 - 01.2020
  • Processed over 1,000 claims monthly in SAP with 99% accuracy
  • Reconciled invoices and processed supplier payments using Audatex to consistently meet deadlines
  • Streamlined document workflows, reducing processing time by 20%
  • Maintained meticulous records, ensuring compliance with regulatory standards
  • Collaborated with team members to improve claims processing efficiency

Production & Logistics Assistant / Marking Administrator

AQA (Education)
05.2018 - 10.2018
  • Coordinated the organization, scanning, and retrieval of exam scripts, also achieving 100% accuracy using E-Marker software to mark electronic exam papers
  • Trained and supervised staff to meet daily performance targets in exam handling and processing

Career Break

Travel
01.2018 - 05.2018

· Developing cross cultural communication, language skills and experiencing global and cultural developments in other European countries

Survey Planning Assistant

Transport for Greater Manchester (TfGM)
05.2016 - 01.2018
  • Scheduled and updated field staff itineraries in AS400, ensuring alignment with bus operator timetables
  • Improved and increased operational efficiency by identifying and resolving scheduling discrepancies
  • Coordinated with team members to ensure efficient allocation of field duties

Word Processor Operator

Greater Manchester Police – Central Ticket Office
11.2011 - 05.2016
  • Prepared legal documentation and offender records, ensuring compliance with Data Protection Act standards
  • Managed public and CPS enquiries with professionalism and accuracy
  • Handled Customer telephone enquiries with professionalism and efficiency
  • Managed Data entry and Document processing for legal and administrative purposes

Input Clerk

Force Intelligence Branch, GMP
05.2001 - 11.2011
  • Maintained and updated intelligence records, administrative logs, and filing systems and handled document maintenance for efficient record keeping
  • Provided administrative support, including diary management and correspondence coordination ensuring smooth office operations

Education

BA (Hons) - Modern Studies (Sociology)

The Manchester Metropolitan University
Manchester
1993 - 1996

A-Levels - French and Sociology

The Queen Katherine School
Kendal, Cumbria

GCSEs - 11 subjects, including English Language, English Literature, and Mathematics

Queen Katherine School
Kendal, Cumbria

Skills

  • Advanced Data Entry and Records Management (SAP, Audatex, AS400, E-Marker)
  • Microsoft Word and Excel
  • Process Optimization and Workflow Automation
  • Customer Service and Relationship Management
  • Confidentiality and Compliance
  • Time Management and Organizational Skills
  • Training and Staff Coordination
  • Data Analysis and Quality Assurance
  • Proficiency in Equality and Diversity Practices
  • Attention to Detail

Qualifications

CLAIT (Computer Literacy and Information Technology)

RSA Typing Skills Level 1

RSA Core Text Word Processing Skills Level 1

French - B1 Level

Languages

English
Native
French
Intermediate
B1

Interests

  • Developing French language skills through travel and administrative work.
  • Exploring culinary arts and creating nutritious recipes.
  • Walking to maintain physical and mental well-being.
  • Watching documentaries to stay informed about global and cultural developments.

Timeline

Charity Shop Volunteer

North West Air Ambulance
03.2024 - 01.2025

Warehouse Operative

Lakeland Distribution Centre
11.2022 - 02.2023

French Administrative Support

03.2020 - 01.2025

Full-Time Carer

Personal
01.2020 - 11.2022

Claims Clerk – Co-operative Insurance

Rullion Recruitment Agency
11.2018 - 01.2020

Production & Logistics Assistant / Marking Administrator

AQA (Education)
05.2018 - 10.2018

Career Break

Travel
01.2018 - 05.2018

Survey Planning Assistant

Transport for Greater Manchester (TfGM)
05.2016 - 01.2018

Word Processor Operator

Greater Manchester Police – Central Ticket Office
11.2011 - 05.2016

Input Clerk

Force Intelligence Branch, GMP
05.2001 - 11.2011

BA (Hons) - Modern Studies (Sociology)

The Manchester Metropolitan University
1993 - 1996

A-Levels - French and Sociology

The Queen Katherine School

GCSEs - 11 subjects, including English Language, English Literature, and Mathematics

Queen Katherine School
Clare Tadross