Clara Reynolds

Within this role I drafted professional correspondence which led to improved inter-office communication. Set-up and maintained digital filing system, increasing document retrieval efficiency, Conducted market research, enabling informed business decisions. Coordinated meeting logistics for improved communication within teams. Prepared comprehensive reports for management review meetings. Managed travel itineraries, ensuring seamless business trips for senior executives. Improved overall efficiency with implementation of effective filing systems.

Greet customers warmly upon arrival, creating a welcoming atmosphere. During peak times I balance the needs of multiple tables whilst maintaining top-quality customer service. I communicate effectively with kitchen staff to ensure correct and timely delivery of meals. I check guest satisfaction regularly addressing any issues. I clean and set tables quickly after customers to maximise restaurant capacity. I also assist kitchen staff with food preparation & plating food during busy periods. I clean, sanitise and organise food stocks maintaining hygiene standards. I operate pos systems effectively, accurately & professionally processing numerous customers during service. All clean-down at the end of the day ready for next days service.

Whilst in this role I communicated effectively with customers at point of sale, operating epos systems with accuracy processing cash and card transactions, I provided an attentive service handling complaints professionally. I completed restocking & processing of large deliveries swiftly ensuring immediate product availabIlity. This store was a faced paced convenience grocery environment, I worked energetically to maintain efficient operations during peak trading hours.

As front of house team member I was responsible for greeting guests warmly upon arrival, showing customers to tables, guiding them on menu choices & recommendations. I regularly checked guest satisfaction addressing any issues and adapted swiftly to any changing situations, delivering a consistent professional service whilst handling multiple tasks simultaneously. Whilst at Milsoms I also worked on large events within The Hangar i.e. weddings, parties & corporate events.

My role at The Woodyard was solely as a Bar Staff team member. I prepared and mixed drinks including cocktails & barista hot drinks. Kept the bar restocked efficiently during busy periods, whilst keeping the bar area clean, organised & sanitised, rotating stock & reducing waste from expired products, completed end-of-day duties leaving the bar ready for the next day's trade.

Happiness Store was a homeware and interiors retailer, I greeted and assisted customers, the store was very focused on providing excellent rapport & service to all its customers. Here I honed my adapability in responding to & interpreting customers needs. Comprehensive product knowledge was also required. I was also responsible for completing point of sale transactions using EPOS system, checking and pricing deliveries & maintaining high standards of merchandising throughout busy periods.

Whilst at The Crown I was responsible for greeting and serving customers in the bar area with both drinks and food. In this role I served high volumes of guests in a fast-paced environment whilst maintaining excellent customer service. I cleaned and sanitised adhering to health and safety regulations. As well as cleaning & setting tables, refilling condiments, restocking the bar etc., during service I also completed end-of-day cleaning duties leaving the bar ready for next day's trade.