Claire Woollard
bishops stortford,hertfordshire
Summary
Dedicated professional with expertise in cash handling, customer service, and sales techniques. Demonstrates strong product knowledge and proficiency in refund and exchange processing and order processing. Known for polite and friendly customer engagement and excellent telephone etiquette. Committed to enhancing customer satisfaction through effective communication and efficient service delivery.
Brings 24 years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.
Overview
24
24
years of professional experience
Work history
Customer service assistant
Homebase
bishops stortford, hertfordshire
2002.05 - Current
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Communicated effectively with colleagues to ensure seamless service delivery.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
Education
GCSEs -
Birchwood high school
Bishop's Stortford, Hertfordshire 09/1998 - 06/2000
Kerr jr high school
Oklahoma City, USA 08/1997 - 08/1998
Highland park elementary school
Oklahoma City Oklahoma, usa /1989 - 05/1997
Skills
- Cash handling
- Customer Service
- Sales techniques
- Product knowledge
- Refund and exchange processing
- Order processing
- Customer engagement
- Stock replenishment
- Polite and friendly
- Refund processing
- Telephone etiquette
Affiliations
- Cross stitch, Elvis nights
Timeline
Customer service assistant
Homebase
2002.05 - Current
GCSEs -
Birchwood high school
09/1998 - 06/2000
Kerr jr high school
08/1997 - 08/1998
Highland park elementary school
/1989 - 05/1997