Claire Roberts
Southampton,Hampshire
Summary
A dedicated professional with a client-centred approach. Proficient in advocacy techniques and safeguarding laws. Known for effective, compassionate communication and empathetic listening skills, understanding learning disabilities, and signposting services. Committed to enhancing the well-being of clients through creative thinking and tailored support strategies.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Teaching assistant. Bassett Green primary school
Southampton City Council
Southampton, Hampshire
09.2023 - Current
- Assisted in planning lessons, for effective learning, in particular for children with additional needs.
- Improved pupil engagement by utilising interactive learning techniques.
- Participated in teacher-parent conferences regarding pupils progress or problems.
- Assisting in maintaining up-to-date records of pupil progress, tracking individual development effectively.
Safe Families
Volunteer Family Support Worker
Southampton, Hampshire
11.2022 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Record meetings through the online system, quickly communicating any concerns and sensitively delivering any changes to support.
- Maintaining relationships over a 6 - 12 month period.
Child minder
Self-employed
Southampton, Hampshire
06.2019 - 07.2023
- Created a stimulating environment that encouraged learning, curiosity and care for each other.
- Built trusted relationships with parents through transparency of care and communication and supporting evidence towards an EHCP application.
- Managed Covid protocol efficiently, ensuring the safety of all parties involved, with a high level of care, which included a shielding family.
- Working with carers and professionals to develop social skills and good routines, aiding healthy sleep habits and well-being, at home and within the setting.
- Accompanied children on outings to ensure their safety.
- Maintained detailed records of each child's progress and behaviours.
Teaching assistant, St.Denys primary school
Southampton City Council
Southampton, Hampshire
03.2018 - 03.2019
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Liaised between teachers and parents, maintaining open lines of communication.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
Pre-school assistant
Southampton City Council
Southampton, Hampshire
01.2017 - 03.2018
- Working with health care professionals, such as speech and language, physiotherapist and Ofsted to encourage a child's development.
- Communicating the daily progress, and activities, with parents to encourage and develop play at home, supporting parent morale.
- Ensured individual attention given during class activities, enhancing a child's engagement throughout group activities and free play.
Volunteer support worker
St.Denys Church
Southampton, Hampshire
01.2010 - 07.2017
- Identified needs of service users through careful observation and interaction.
- Ensured confidentiality at all times when dealing with sensitive information about clients.
- Maintained a team of volunteers, developing rotas of chefs and kitchen helpers.
- Developed an account system to ensure the integrity of the church, volunteers and treasurer.
Community volunteer
Southampton City Farm
Southampton, Hampshire
08.2016 - 05.2017
- Used exceptional communication and relationship-building skills to support service users with animal care and farm activities .
- Key holder
Education
Bachelor of Arts - Textiles and surface decoration
Buckinghamshire New University
Wycombe 09.1993 - 06.1996
BTEC - Textiles
Amersham College
Amersham, Buckinghamshire 09.1991 - 06.1993
GCSEs - Art (B), Maths (C), English Language (C), Communication Studies (C), Media Studies (C), Drama (C)
The Misbourne Secondary School
Great Missenden, Buckinghamshire 09.1985 - 07.1991
Affiliations
- Art is my passion, it's how I relax and express myself. I paint using mixed media and enthuse others to have a go too.
- I love to walk, observing my surroundings in both natural and urban environments.
- I enjoy bird watching, always participating in the Great British Bird Watch.
Certification
Autism Champion for Bassett Green Primary School - October 2023 - present
Understanding Trauma and Attachment - November 2022
Autism Awareness course, Level 2 - March 2022
Ofsted Inspection (Good) - March 2022
Childcare Level 3 - Distinction June 2018
Full UK driving licence
Timeline
Teaching assistant. Bassett Green primary school
Southampton City Council
09.2023 - Current
Safe Families
Volunteer Family Support Worker
11.2022 - Current
Child minder
Self-employed
06.2019 - 07.2023
Teaching assistant, St.Denys primary school
Southampton City Council
03.2018 - 03.2019
Pre-school assistant
Southampton City Council
01.2017 - 03.2018
Community volunteer
Southampton City Farm
08.2016 - 05.2017
Volunteer support worker
St.Denys Church
01.2010 - 07.2017
Bachelor of Arts - Textiles and surface decoration
Buckinghamshire New University
09.1993 - 06.1996
BTEC - Textiles
Amersham College
09.1991 - 06.1993
GCSEs - Art (B), Maths (C), English Language (C), Communication Studies (C), Media Studies (C), Drama (C)
The Misbourne Secondary School
09.1985 - 07.1991