Energetic Teaching Assistant in Primary School with strong background in classroom support, enhancing student engagement, and fostering positive learning environment. Skilled in developing and implementing lesson plans, supporting individual student needs, and collaborating with teachers to ensure cohesive educational experience. Brings proactive attitude, strong communication skills, and commitment to nurturing student growth and success.
Hi, I’m
Narjes Jalloul
Reading,Berkshire
Summary
Overview
16
years of professional experience
Work History
Churchend school academyReading, Berkshire
Teaching Assistant In Primary School
03.2023 - I currently work here
Job overview
- Helped teachers monitor playtime activities during break times.
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Maintained a safe and tidy classroom, adhering to health and safety guidelines.
- Offered extra help and assistance to SEND students with individual classwork and group activities.
- Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
- Offered students one-on-one assistance with class assignments and activities.
- Organised classroom spaces and materials to help teacher prepare for lessons.
- Enhanced student wellbeing by encouraging health, safety and good behaviour.
- Provided 1:1 support to students with Maths, Science and English.
- Enhanced reading skills through guided reading sessions, tracking progress and addressing challenges.
- Encouraged pupil participation in classroom discussions, fostering critical thinking and communication skills.
- Accompanied and supervised pupils on visits, trips and other out-of-school activities.
- Moved with children between classes, keeping students in line and minimising disruptions.
- Assisted in the development of classroom displays, celebrating pupil work and thematic units.
- Gave detailed and regular feedback to teachers on pupils' achievement, progress and problems.
- Implemented planned learning activities following direction from teachers, adjusting activities based on pupils' responses.
- Developed and supported pupils' competence using ICT in learning activities.
- Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
- Maintained safe, clean and organised classroom environment.
- Complied with policies and procedures relating to child protection, safeguarding and security.
- Helped teachers plan engaging activities and create level-appropriate teaching materials.
- Administered first aid and care for pupils when necessary, following school policies and procedures.
IkeaReading
Customer Service Advisor
10.2017 - 07.2022
Job overview
- Addressed customer service enquires quickly and accurately.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Maximised customer satisfaction by resolving service issues promptly.
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Maintained up-to-date knowledge of product offerings, promotions, and policies.
- Assisted customers with product-related questions, feedback and complaints.
- Used excellent empathy, friendliness and helpful skills to help the customers solve product range problems.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Collaborated with team members to meet or exceed customer service targets and objectives.
- Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
- Resolved customer complaints efficiently, fostering trust and enhancing company reputation.
- Processed customer orders, payments, and returns, maintaining accurate records in company database.
- Assisted customers with the decision making of purchasing goods by conducting consultations to determine needs and make suggestions based on these.
- Provided customers with product and service information, aiding in informed decision-making.
- Attended regular training to maintain up to date on company phone procedures and customer service best practices.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Processed and issued product orders and service upgrades for customers.
- Coordinated with logistics to update customers on order statuses and resolve delivery issues.
- Remained calm under pressure to handle customer complaints and solve problems.
- Gave clients information about available products and services to build awareness.
- Attended regular training to enhance performance and expand knowledge.
- Processed payments for clients and created invoices for outstanding balances.
Training and apprenticeship vocational college Ouardanine, Tunisia
Teacher of English to Speakers of Other Languages
04.2006 - 10.2012
Job overview
- Marked student work and provided constructive feedback on improvement areas.
- Helped students overcome language barriers through motivation, dedication and persistence in helping them to succeed.
- Evaluated student language developments through verbal and written assessments, providing extra support to struggling or underachieving pupils.
- Created audio, visual and written teaching materials to assist in teaching English.
- Used visual aids and object pictures to help students obtain a better understanding of translations.
- Planned, prepared and delivered [Language] classes for students in various age groups.
- Graded exam papers and identified corrections to enable learning from mistakes.
- Provided international students with English language skills to improve communicative ability in speaking, listening, reading and writing.
- Evaluated students' comprehension of lessons through relevant test questions.
- Boosted writing skills by designing creative and comprehensive exercises.
- Delivered interactive lectures on English literature, grammar, and writing techniques, enhancing student understanding.
- Established safe learning environment to make students feel comfortable, secure and confident.
- Managed pupil behaviour, applying appropriate and effective measures in cases of misbehaviour.
- Updated learning resources to achieve curriculum goals.
- Understood and followed national standards within English language teaching for assigned age groups.
- Participated in professional development workshops to stay current with educational trends and pedagogical techniques.
- Utilised multimedia resources and technology to enrich teaching methods and engage a digital-savvy generation.
Education
New direction /Reading CollegeReading
Level2 teaching assistant from Supporting in schools
12.2022 - 12.2022
University Overview
New direction /Reading CollegeReading
Level2 maths from Maths
06.2021 - 06.2021
University Overview
University of human sciences Sousse, Tunisia
Bachelor of English language and literature from Language
07.2004 - 07.2004
University Overview
Skills
- Positive attitude
- Strong empathy
- Phonics knowledge
- Adaptable
- 1:1 student assistance
- Behaviour modelling
Languages
Arabic
First language
French
Intermediate
B1
English
Advanced
C1
Interests
- Reading
- Walking
Timeline
Teaching Assistant In Primary School
Churchend school academy
03.2023 - I currently work here
New direction /Reading College
Level2 teaching assistant from Supporting in schools
12.2022 - 12.2022
New direction /Reading College
Level2 maths from Maths
06.2021 - 06.2021
Customer Service Advisor
Ikea
10.2017 - 07.2022
Teacher of English to Speakers of Other Languages
Training and apprenticeship vocational college
04.2006 - 10.2012
University of human sciences
Bachelor of English language and literature from Language
07.2004 - 07.2004