Claire Hardy
Swindon,Wiltshire
Summary
Dedicated professional with expertise in maintaining confidential pupil records and curriculum development, demonstrating a strong understanding of learning disabilities. Skilled in report-writing and proactive communication, with a patient demeanor in tutoring and an adaptable communication style. Resilience and perseverance are complemented by multicultural awareness, aiming to enhance educational outcomes through innovative strategies.
Overview
19
19
years of professional experience
8024
8024
years of post-secondary education
Work history
Teaching assistant in primary school
Badbury Park Primary School
Swindon
2022.04 - Current
- Provided targeted support to students with learning difficulties, fostering inclusion in class activities.
- Monitored pupil behaviour during class time, maintaining a conducive learning environment.
- Incorporated technology into lessons, improving engagement and children's ICT skills.
- Contributed to development of school policies, enhancing teaching methods and techniques.
- Maintained a clean, safe classroom environment by performing regular organisation and cleaning tasks.
Cleaner
One Call Cleaning
Swindon, Wiltshire
2021.10 - 2022.04
- Facilitated regular training sessions to promote maintenance habits among team members, enhancing overall cleaning standards.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Delivered deep cleaning services for post-construction and move-in situations.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Contributed to seasonal deep cleans, resulting in a noticeably fresher environment following periods of heavy use.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Secured premises at end of shift, ensuring safety of all areas.
- Addressed customer requests and concerns promptly, ensuring high levels of satisfaction and service quality.
- Kept communal areas tidy and well-organised for optimal functionality.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Worked quickly to complete cleaning within allotted timeframes.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Communicated well with team across multiple locations.
- Adhered to health and safety regulations to maintain safe environment for customers.
Sales advisor
Nationwide Building Society
Swindon, Wiltshire
2008.06 - 2011.04
- Increased sales through effective negotiation and persuasion techniques.
- Recommended suitable products to customers, enhancing their banking experience and driving sales growth.
- Delivered excellent customer service by addressing and resolving queries.
- Resolved customer complaints swiftly, maintaining company reputation.
- Managed high customer footfall during holiday season by working extended hours to ensure customer satisfaction.
- Contributed valuable ideas for sales improvement during team meetings.
- Attended training sessions regularly to keep abreast with latest sales techniques.
Sales assistant
Klass Collections
Swindon, Wiltshire
2007.03 - 2008.05
- Provided tailored shopping advice, improving customer satisfaction and encouraging repeat visits.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Managed till operations smoothly, reducing waiting time for customers.
- Executed cash transactions efficiently, maintaining precise financial records at shift end.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Analysed consumer behaviour trends to inform product selection and merchandising.
- Trained new staff members, fostering a supportive working environment.
Education
Beauty Therapy
Swindon College
Swindon 2006.09 - 2007.07
GCSEs - English
Dorcan Academy
SwindonGCSEs - Maths
Dorcan Academy
SwindonGCSEs - Science
Dorcan Academy
SwindonGCSEs - French
Dorcan Academy
SwindonSkills
- Maintaining confidential pupil records
- Curriculum development
- Learning disabilities knowledge
- Report-writing
- Patient demeanor in tutoring
- Proactive communication
- Adaptable communication style
- Resilience and perseverance
- Multicultural awareness
Affiliations
- Spending time with my family
- Travel and adventure
References
References available upon request.
Timeline
Teaching assistant in primary school
Badbury Park Primary School
2022.04 - Current
Cleaner
One Call Cleaning
2021.10 - 2022.04
Sales advisor
Nationwide Building Society
2008.06 - 2011.04
Sales assistant
Klass Collections
2007.03 - 2008.05
Beauty Therapy
Swindon College
2006.09 - 2007.07
GCSEs - English
Dorcan Academy
GCSEs - Maths
Dorcan Academy
GCSEs - Science
Dorcan Academy
GCSEs - French
Dorcan Academy