Summary
Overview
Work history
Education
Skills
Timeline
Generic

Claire Hopewell

Leicester,Leicestershire

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.

Overview

36
36
years of professional experience

Work history

Sales assistant

Potters Carpets
Leicester, Leicestershire
2020.01 - Current

Serving customers

Inputting invoices

Ordering products

Dealing with queries and complaints

Inputting figures on spreadsheet

Stock taking

Taking payments on card machine and cash

Dealing with customers face to face

Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Trained new staff members, fostering a supportive working environment.

Maintained knowledge of current sales promotions helping customers make informed buying decisions.

Displayed wares in temporary structures at markets to attract new customers.

Steward

Leicester City council
Leicester, Leicestershire
2015.09 - 2024.01

Greeted customers at main door

Checked tickets

Cloakroom assistant

Merchandise organizer

Too cash and card payments

Cashed up

Helped with customers queries

Shown customers to their seats and helped disabled customers in the lift and seating area

Served beverage's and snacks at the kiosk

Check work areas are safe

Delivered exceptional customer service for enhanced guest experience

Cashier

Leicester City council
Leicester, Leicestershire
1990.08 - 2020.01

Inputting payments on computer

Telephone queries

Serving general public and employees face to face

Dealing with refunds

Banking cash

Identified counterfeit notes whilst handling cash, ensuring financial security

Handled high volumes of transactions during holiday seasons efficiently

Balanced till at end of day, maintaining accurate records.

Demonstrated patience while dealing with difficult customers, maintaining professionalism

Trained new cashiers on store policies and procedures to maintain standards

Managed queue effectively during peak hours for seamless checkout process

Education

O LEVEL'S/CSE'S -

Rawlins Community College
Quorn, Leicestershire
2001.04 - 1986.06

Skills

Good with communicating with customers

Reliable

Helpful

Cash handling skills

Stock replenishing and stock taking

Pricing new stock

Returns processing

Complaint handling

Product knowledge

Timeline

Sales assistant

Potters Carpets
2020.01 - Current

Steward

Leicester City council
2015.09 - 2024.01

O LEVEL'S/CSE'S -

Rawlins Community College
2001.04 - 1986.06

Cashier

Leicester City council
1990.08 - 2020.01
Claire Hopewell