Hi, I’m
Cintia Jankovics
Bolton,Greater Manchester
Summary
I'm 27 years old and I was born in Hungary. My family and I have moved to the UK when I was 15 years of age. I'm my Mum's carer and I also have two brothers I also take care of.
Being my Mum's carer means I'm responsible for her well being and her entire environment. Through my previous jobs I have gained a vast amount of experience in many fields.
I'm hard working, a really good time keeper, trustworthy and reliable. No task is too small or too big. I love learning new skills, open to new opportunities and ready to take on a new role.
Overview
6
years of professional experience
Work History
Family memberBolton, Greater Manchester
Carer
01.2023 - Current
Job overview
- Administered medication, ensuring correct dosage and timing.
- Assisted with mobility to ensure safety and prevent accidents.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
- Ensured proper nutrition by preparing healthy meals for patients.
- Offered companionship to reduce feelings of loneliness in patients.
- Coordinated appointments with healthcare professionals for routine check-ups and treatments.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Responded swiftly to emergency situations, protecting patient well-being.
- Developed personalised care plans which catered to individual needs and preferences of each patient.
- Regularly checked vital signs as part of ongoing monitoring of patient health status.
- Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Maintained hygienic living environments through regular cleaning.
Mr Siraj Valie MohammedBolton, Greater Manchester
Customer service representative
04.2021 - 09.2021
Siraj Valie MohammedBolton, Greater Manchester
Customer service representative/ Waitress
11.2020 - 03.2021
Job overview
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Facilitated customer loyalty programmes to enhance customer retention.
- Provided top-notch support for increased customer satisfaction.
- Assisted customers in making informed decisions by providing detailed product information.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Participated in team meetings sharing best practices for improving service delivery.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Maintained excellent client satisfaction by providing in-depth support.
- Obtained feedback from customers to improve service experience.
Whistle WarehouseBolton, Greater Manchester
Warehouse worker
08.2018 - 02.2019
Job overview
- Streamlined workflow by creating efficient goods organisation system.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Kept warehouse clean, ensuring a safe working environment.
- Followed health and safety guidelines with diligent use of protective gear.
- Coordinated with team members for effective task completion.
- Completed work following safety rules for best working practices.
- Communicated with all levels of staff, maintaining positive, productive working environments.
- Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
- Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
- Attended shift briefings to understand work requirements.
- Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
- Maintained clean, safe and orderly warehouse space.
Education
Bolton CollegeBolton
NVQ Level 3 from Hairdressing
09.2016
Skills
- Health and safety adept
- Well-organised
- Medication management
- Care plan management
- Trustworthy and reliable
- Domestic assistance
- Health administration
- Organisational standards
- Medication administration
- Meal preparation
- Care management
- Housekeeping
Languages
Hungarian
Advanced
C1
Timeline
Carer
Family member
01.2023 - Current
Customer service representative
Mr Siraj Valie Mohammed
04.2021 - 09.2021
Customer service representative/ Waitress
Siraj Valie Mohammed
11.2020 - 03.2021
Warehouse worker
Whistle Warehouse
08.2018 - 02.2019
Bolton College
NVQ Level 3 from Hairdressing
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