Chukwuebuka Donald Nwochi
Information Security/Network Support Engineer
London,Greater London
Summary
A highly dedicated and detail-oriented Cybersecurity Analyst with a proven track record in the IT industry. I possess a wide range of skills and experience spanning various areas of IT, including Hardware, Networking, Windows System Administration, Windows OS, Virtualization, Risk and Vulnerability Analysis, Endpoint Security, Policy and Governance Development, Modelling and Analysis. an organized and dependable fellow, whom can manage many priorities while maintaining a good attitude. Willingness to take on additional duties in order to attain team goals. Detail-oriented team player with excellent organizational abilities.
Overview
6
6
years of professional experience
3
3
Certification
6
6
years of post-secondary education
Work History
IT Service Delivery/Network Support Engineer
Harrods
03.2023 - Current
- Diagnosing network issues involving hardware, software, power, and communications issues.
- Proactive monitoring, reporting, and planning to ensure maximum service availability and performance.
- Contributing to the Harrods Infrastructure's overall support and design
- managing business expectations through regular and transparent communication while offering demonstrated technical support expertise.
- Demonstrating adherence to agreed-upon SLAs in order to be a source of accountability.
- Examining advancements in networking and security practices in accordance with PCI DSS.
- implementation, promotion, and enforcement of policies, guidelines, and practices pertaining to the Cisco Core Networking layer's technical architecture across several locations in a wide area network (WAN).
- worked closely and cooperatively on challenging problems with several support teams.
- application of security procedures and solutions to address risks and threats in environments that fall under the purview of the position.
- knowledgeable about wireless networking, including multiple site access points, Cisco WLC, Meraki, and Prime.
- Knowledge of cabling standards and exposure to physical networking (CAT 6 COPPER/OM4 FIBRE).
Intern Security Engineer
Optimum Security Supplies LTD
07.2020 - 11.2020
- Remediating and escalating incidents using the Darktrace tool.
- Approving legitimate email request by an authorized user via Darktrace Antigena tool.
- Tracked progress of security incidents opened in queue on FreshService and remediated issues within SLA
- Investigation of security incidents by researching and liaising with end-users to determine the root cause of the incident.
- Administered SIEM tools such as Splunk to remediate security events by identifying, triaging, analyzing, and responding to security issues.
- Identifying and resolving any false positive findings in the assessment results.
- Analyze security events/logs and report on threats and incidents across various platforms and environments.
- Escalated complex cases to the detection team and the system owners.
- Creation and maintenance of the incident playbook as well as assisting with the creation of security procedures.
Program Analyst
University Of Nigeria Teaching Hospital
04.2014 - 01.2020
- Resolving diverse issues relating to specific office apps with in-depth analysis.
- Validated results and performed quality assurance to assess the accuracy of data using Excel as a tool.
- Analyzed unstructured information to derive key insights.
Reviewed program implementation plans to assess risk and feasibility. - Sourced, documented, and modeled data to assess business trends.
Evaluated current processes to develop improvement plans. - Point of contact for system assembly, configuration, program and software installation, and general device peripherals.
- Point of contact for troubleshooting and maintaining office devices and other related office periphery.
Education
Master of Science - Cybersecurity
Northumbria University
Newcastle 01.2020 - 03.2022
Bachelor of Science - Computer Science
Renaissance University
Enunu, Nigeria 11.2009 - 08.2013
Skills
- Penetration testing skills utilizing tools such as Kali Linux, Medusa, Wireshark, Aircrack-ng,Ettercap, Nmap, Wifiphisher, and Metaspoilt
- Experience in network simulation using Cisco packet tracer and Wireshark
- Good knowledge of security vulnerabilities, attack vectors, attack techniques, and their mitigations
- In-depth knowledge of threat intelligence, risk management, threat hunting, and security Analytics
- Knowledge of ISMS frameworks (ISO 27001, COBIT, SANS, NIST SP 800-53 etc), data protection, and GDPR compliance
- Good understanding of mobile device management and Microsoft endpoint configuration management
(Technical - Soft)
- Good Knowledge of Cloud-based IT service management solution, for ticketing system,knowledge bases, and a self-service portal
- Good knowledge of using Qualys Vulnerability Management Detection and Response
- Awareness of performing first-level evaluation and interpretation of information from SOC platforms; event identification and analysis; escalating procedures; and false-positive reduction
- Keen attention to details
- High-quality customer service
- Good team player
- Service-Oriented
Certification
- Introduction to Cybersecurity (Cisco)
- Endpoint Security (Cisco)
- Vulnerability Management Detection and Response
- CompTIA A+ Essentials & CompTIA A+ IT Technician
- MCTS Windows 10 & Office 365 & MS Endpoint Managers (Bootcamp)
- CompTIA Security + (In-view)
- Certified Information Systems Security Professional (CISSP) (In-view)
- Certified Ethical Hacker (CEH) (In-view) Graduate Member Computer Professionals of Nigeria (GMCPN) (Membership)
Timeline
IT Service Delivery/Network Support Engineer
Harrods
03.2023 - Current
Intern Security Engineer
Optimum Security Supplies LTD
07.2020 - 11.2020
Master of Science - Cybersecurity
Northumbria University
01.2020 - 03.2022
Program Analyst
University Of Nigeria Teaching Hospital
04.2014 - 01.2020
Bachelor of Science - Computer Science
Renaissance University
11.2009 - 08.2013
- CompTIA A+ Essentials & CompTIA A+ IT Technician
- MCTS Windows 10 & Office 365 & MS Endpoint Managers (Bootcamp)
- Vulnerability Management Detection and Response
- CompTIA Security + (In View)
- Certified Information System Security Professional (CISSP) (In View)
- Certified Ethical Hacker (CEH) (In View)
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