AZMAIN ADIL RIFAT
London,Greater London
Summary
Dependable and driven individual with a strong work ethic seeking a role in retail. Possesses excellent customer service and communication skills, coupled with a knack for problem-solving. Aims to contribute to a positive shopping experience and boost customer satisfaction. Experienced retail professional focused on delivering exceptional customer service and maintaining organized, visually appealing store environments. Capable of driving sales through strong product knowledge and effective communication. Skilled in inventory management and fostering customer loyalty.
Overview
1
1
year of professional experience
Work history
Retail Assistant
TESCO
London, Greater London
12.2024 - 07.2025
- Processed high-volume transactions efficiently while delivering fast, friendly service.
- Operated POS systems and verified IDs for age-restricted items.
- Maintained a clean and organized checkout area to support customer satisfaction.
- Resolved customer queries and provided detailed product information.
- Managed inventory effectively to streamline store operations.
- Handled transactions with accuracy, maintaining precise till records.
- Rotated stock regularly, minimizing expired or outdated inventory instances.
- Addressed customer complaints promptly to encourage repeat business.
Online Assistant
Sainsbury's
London, Greater London
09.2024 - 02.2025
- Maintained extensive product knowledge to empower customer decision-making.
- Oversaw e-commerce inventory, ensuring precise stock levels.
- Resolved customer complaints, enhancing client relationships.
- Assisted clients in order placement, elevating shopping experience.
- Collaborated with team members, fostering positive workplace culture.
- Selected top-quality produce for dispatch from shop floor and warehouse.
- Supported Online Drivers in efficient van loading before delivery.
Housekeeping Team Leader
Clayton Hotel
London, Greater London
09.2024 - 11.2024
- Greeted guests, managed check-ins/check-outs, and answered inquiries.
- Handled reservations and provided information on hotel services and local attractions.
- Provided excellent customer service to resolve any complaints or concerns swiftly.
- Exhibited strong leadership skills whilst managing diverse group of individuals.
- Managed room assignments effectively each day, minimising wait time for guests upon arrival.
Education
Bachelor's Degree - Business & Human Resource Management
University of Hertfordshire
Hatfield, Hertfordshire 09.2024 -
Skills
- Visual display creativity
- Customer service and support
- Adaptability in peak times
- Product labeling and arrangement
- Stock control software proficiency
- E-commerce platform knowledge
- Money handling skills
- Retail technology utilization
- Customer satisfaction strategies
- Communication excellence
- Store cleanliness management
- Retail industry expertise
Affiliations
- Football
- Photography
- Chess or strategy games
- Learning languages
- Travel
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Bengali
Native
Timeline
Retail Assistant
TESCO
12.2024 - 07.2025
Online Assistant
Sainsbury's
09.2024 - 02.2025
Housekeeping Team Leader
Clayton Hotel
09.2024 - 11.2024
Bachelor's Degree - Business & Human Resource Management
University of Hertfordshire
09.2024 -
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