Chukwudi Egwuonwu
Summary
Reliable and hardworking customer-focused professional with experience in customer service, care and workplace support. Confident communicating with customers and colleagues, building positive relationships and working as part of a team to provide a welcoming and helpful service. Used to working responsibly, following procedures, maintaining high standards and completing tasks accurately and on time. I am friendly, approachable and willing to take initiative when helping customers or supporting colleagues. I am comfortable working in busy environments, learning new routines and adapting to different tasks. I take pride in being dependable, well presented and providing a positive experience for every customer.
Overview
1
1
year of professional experience
Work History
Customer Service Assistant
Mecca Bingo
Stockton On Tees, UK
11.2025 - Current
- Welcome customers in a friendly and professional manner and help create a positive customer experience.
- Communicate with customers clearly and respectfully while responding to their questions and needs.
- Monitor customer activity and follow workplace procedures to maintain a safe and welcoming environment.
- Deal with customer concerns appropriately and escalate issues when necessary.
- Work closely with colleagues to maintain smooth day-to-day operations.
- Keep accurate records and follow company policies and procedures.
- Remain professional and approachable when working in a busy environment.
- Support colleagues when required and contribute to a positive team atmosphere.
Warehouse Operator (Agency)
Inpost
Stockton on Tess, Uk.
08.2025 - 04.2026
- Worked in a busy warehouse environment, handling and sorting parcels efficiently.
- Picked, moved and organised items while paying attention to accuracy and product condition.
- Followed warehouse procedures and health and safety requirements when handling items and carrying out daily tasks.
- Worked as part of a team to meet operational requirements and complete tasks within expected timeframes.
- Maintained a good pace of work during busy periods while remaining accurate and careful.
- Helped keep the working area organised and safe.
- Followed instructions from supervisors and adapted to changing workload requirements.
- Demonstrated reliability, punctuality and a strong work ethic.
- Worked responsibly when handling customer parcels and ensured items were treated with care.
Professional Cleaner (Contract)
Marks & Spencer
Northallerton UK
08.2025 - 12.2025
- Maintained high standards of cleanliness and presentation within the workplace.
- Followed cleaning procedures and health and safety requirements.
- Worked efficiently to complete assigned duties within required timeframes.
- Paid close attention to detail and ensured areas were clean, safe and presentable.
- Worked independently while also cooperating with colleagues to complete daily tasks.
- Demonstrated reliability, punctuality and a strong work ethic.
Education
BSc - Computer System Engineering
University of Sunderland, United Kingdom.
Sunderland01-2026
Higher National Diploma (HND) - Computer Science
Kaura Namoda Polytechnic, Nigeria.
Kaura, Nigeria.01-2023
Skills
- Excellent customer service and communication
- Friendly and approachable manner
- Building positive relationships with customers
- Teamwork and cooperation
- Reliable and punctual
- Following workplace procedures and training
- Working safely and responsibly
- Handling tasks accurately and efficiently
- Good organisation and time management
- Maintaining high standards of cleanliness and presentation
- Problem solving and taking initiative
- Working calmly in busy environments
- Respectful and inclusive approach
- Willingness to learn and take on different responsibilities
Timeline
Customer Service Assistant
Mecca Bingo
11.2025 - Current
Warehouse Operator (Agency)
Inpost
08.2025 - 04.2026
Professional Cleaner (Contract)
Marks & Spencer
08.2025 - 12.2025
BSc - Computer System Engineering
University of Sunderland, United Kingdom.
Higher National Diploma (HND) - Computer Science
Kaura Namoda Polytechnic, Nigeria.