Christos Chrysiliou
Hertfordshire,England
Summary
I am a highly organised, personable, and detail-driven professional with over 8 years of experience in client consultation, customer service, and front-of-house administration.
I have exceptional technical ability and I am highly adaptable, combining a welcoming professional presence with a versatile skill set in office administration, client relations & health & safety.
Quick to learn new systems and workflows, I am dedicated to proactive problem-solving and keeping daily corporate operations running seamlessly.
Overview
14
14
years of professional experience
Work History
Sales Advisor
Bensons For Beds
09.2017 - Current
- Conducted consultations to determine needs and assess product options.
- Developed and maintained strong relationships with clients to foster repeat business and referrals.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Oversaw health and safety compliance, minimising risks and maintaining a safe environment.
- Assisted with training new staff to meet role and standard expectations.
Night Receptionist & Administrator
Premier Inn Hotel
02.2015 - 09.2017
- Recorded detailed logs of incidents and activities during night shifts for management review.
- Utilised strong communication skills to effectively liaise with colleagues and supervisors.
- Carried out day-to-day administrative tasks to support staff needs.
- Managed access control for staff and guests
- Processed orders and reconciled receipts against credit card statements to support month-end closing.
- Addressed & resolved guest complaints with professionalism, restoring satisfaction & maintaining hotel reputation.
Administrative Assistant
Gasmasters
01.2013 - 02.2015
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Managed confidential information with discretion, upholding data protection standards.
Education
GCSE Mathematics & NVQ English
Skills
- Health and safety compliance
- Office administration
- Problem solving
- Languages: English (Native) & Greek (Intermediate)
- Multitasking and prioritisation
- IT skills
- Personable and outgoing
Hobbies and interests
I enjoy spending time with my partner, family, friends and our 2 little puppies.
I also enjoy independent learning, gaming, chess, art and writing.
Timeline
Sales Advisor
Bensons For Beds
09.2017 - Current
Night Receptionist & Administrator
Premier Inn Hotel
02.2015 - 09.2017
Administrative Assistant
Gasmasters
01.2013 - 02.2015
GCSE Mathematics & NVQ English