Christopher Webb
Bucksburn,Aberdeen
Summary
Detail-oriented professional with expertise in forklift and commercial driving, complemented by strong computer literacy in Microsoft Office. Demonstrates proficiency in point of sale operations, cash handling, and order fulfilment, alongside a keen eye for visual merchandising strategies. Skilled in customer retention and complaint resolution, with a proactive approach to initiative taking. Committed to leveraging these skills to enhance operational efficiency and customer satisfaction.
Overview
39
39
years of professional experience
1
1
Certification
Work history
Builders Merchants Trade Counter Manager
Thornbridge Timber
2024.04 - 2025.08
- Dealing with customer enquiries over phone, email and in person.
- Processing sales via phone, email and in person.
- Up selling products and add on sales.
- Banking and cash handling, while using SAP systems.
- Maintaining shop including stock and promotions.
- Producing sales literature for on site and online.
- Assisting branch manager with targets, training and safety.
- Maintaining full audit trail of goods movements from supplier to customer.
- Providing quotations to businesses and general public while maintaining good margins.
Sales Assistant
Eurocell
Aberdeen
2023.06 - 2024.04
- Dealing with customer enquiries over phone, email and in person.
- Processing sales via phone, email and in person.
- Up selling products and addon's.
- Managing stock in warehouse including goods in and out.
- Delivering to customers when covering delivery driver.
- Banking and cash handling, while using SAP systems.
Delivery Driver
Phoenix Medical Supplies
Aberdeen
2022.10 - 2023.06
- Sorting and delivering pharmaceuticals to chemists in North East Scotland
- Moving controlled drugs between warehouse and chemists
- Maintain full records of drug movements and van maintenance according to company policies
Delivery driver/Operator
Norscott Vending Services
Aberdeen
2022.04 - 2022.10
- Maintain/restock vending machines and maintain water dispensers
- Manage stock in warehouse and van
- Deliver water bottles and collect empties from companies
- Uplift and deliver vending machines and water dispensers using forklift and van
Customer Accounts Advisor
Brighthouse
2015.01 - 2015.01
- Provide customers with home visits offering advice and solutions to debt problems.
- Maintain accurate records on computer-based systems.
- Ensure and maintain high customer service levels.
- Drive and maintain company vehicles.
- Cash Handling.
Customer Fulfilment Team Leader
Argos
2013.01 - 2015.01
- Ensure all store compliance is met.
- Timely stock dispatching and receiving.
- Ensure and maintain high customers service levels.
- Staff coaching and support.
- Cash Handling.
Delivery Driver/Labourer
Skaterow Fisheries
Aberdeen
2022.02 - 2022.04
- Sorting and sizing fish for filleting
- Skinning fillets ready for packing into boxes for delivery
- Loading van for delivery utilising forklift where needed
- Delivering fish to customers in a safe and timely manner
Agency Driver at DHL
GR Employment
2021.10 - 2022.01
- Executed loading and unloading of cargo from airplane storage units.
- Sorted parcels into designated zones for efficient delivery.
- Loaded delivery vans to ensure timely dispatch of parcels.
- Delivered parcels to companies and individuals safely and securely.
- Collected parcels from clients while ensuring secure handling.
- Drove in a safe and considerate manner throughout all routes.
- Maintained company vehicles, logging daily routes and maintenance tasks.
Sales Assistant/Driver
Johnstone's Decorator Centre
2019.08 - 2021.10
- Delivered exceptional after-sales service, fostering repeat business.
- Drove and maintained company vehicles to ensure timely deliveries.
- Provided customers with product advice and obtained requested information.
- Ensured stock was displayed correctly to maximise sales potential.
- Handled cash transactions, including end-of-day reconciliations and computer stock control.
- Maintained a tidy and safe environment for customer satisfaction.
- Assisted other branches with stock movement and procurement tasks.
- Utilised strong communication skills to convey detailed product information.
Sales Assistant/Driver
Dulux Decorator Centre
2015.01 - 2019.08
- Provide Customers with advice and obtain product information where requested.
- Maintain a tidy and safe environment for customers.
- Ensuring stock is displayed correctly to enhance sales.
- Drive and maintain company vehicles while delivering exceptional service to customers.
- Cash Handling including end of day cashing up along with computer stock control.
- Receiving and booking deliveries into warehouse and store
Door Steward
Protex Security
2010.01 - 2011.01
- Manage entry and exit to premises.
- Safeguard customers and staff
- Liaise with police, ambulance and any other rescue services as required.
- Ensure Health and Safety on premises is adhered to.
Sales / Merchandiser
Sniff Incense
2006.01 - 2010.01
- Setting up stock displays
- Engaging with all customers
- Ordering stock as needed
- Booking events
- Maintain financial records and all banking
Lotus Notes Developer/Administrator
KCA DEUTAG Drilling Ltd
2001.01 - 2006.01
- Maintain computer systems across multiple locations worldwide.
- Design and develop software solutions.
- Establish document control and workflow.
- Provide 1st line computer support.
bricklaying, stock controller, buyers assistant
Various Employers
Various Locations across UK
1987.01 - 2001.01
- Sales assistant and trainee electronic service engineer.
Education
GCSE or equivalent -
Various
Skills
- Forklift and commercial driving trained
- Computer literacy in Microsoft Office
- Point of sale operations
- Cash handling and order fulfillment
- Visual merchandising strategies
- Customer retention and complaint resolution
- Proactive initiative taking
Certification
A, B, C1, Cars, Motorcycles, 7.5T HGV
Timeline
Builders Merchants Trade Counter Manager
Thornbridge Timber
2024.04 - 2025.08
Sales Assistant
Eurocell
2023.06 - 2024.04
Delivery Driver
Phoenix Medical Supplies
2022.10 - 2023.06
Delivery driver/Operator
Norscott Vending Services
2022.04 - 2022.10
Delivery Driver/Labourer
Skaterow Fisheries
2022.02 - 2022.04
Agency Driver at DHL
GR Employment
2021.10 - 2022.01
Sales Assistant/Driver
Johnstone's Decorator Centre
2019.08 - 2021.10
Customer Accounts Advisor
Brighthouse
2015.01 - 2015.01
Sales Assistant/Driver
Dulux Decorator Centre
2015.01 - 2019.08
Customer Fulfilment Team Leader
Argos
2013.01 - 2015.01
Door Steward
Protex Security
2010.01 - 2011.01
Sales / Merchandiser
Sniff Incense
2006.01 - 2010.01
Lotus Notes Developer/Administrator
KCA DEUTAG Drilling Ltd
2001.01 - 2006.01
bricklaying, stock controller, buyers assistant
Various Employers
1987.01 - 2001.01
GCSE or equivalent -
Various