Mark Roche
Hook,Hampshire
Summary
Enthusiastic, hardworking person with a multitude range of skills in various areas (Delivery driver, warehousing, retail trade counter) Knowledge of these various areas of retail floor include pets, garden furniture, homewares, DIY ,BBQs & Electrical trade.
Previous Qualifications on Various Forklifts
(Telehandler, Bendi, Counterbalance, Electric pallet truck)
Experienced 3.5t multi drop driver
Previously DBS checked
First Aid Experience
Overview
23
23
years of professional experience
Work history
Driver/warehouse assistant/trade counter sales
TLC ELECTRICAL
01.2022 - Current
- My role was checking off and booking in deliveries
- Putting away stock into its correct shelf location, picking internet orders, packing Internet orders
- Serving customers on the trade counter (trade and public) Deliver goods to customers address , pick up locally stocked items from manufacturers.
Store Supervisor
Robert Dyas
Basingstoke
05.2019 - 01.2022
- My responsibilities as a member of the management team was open and close store
- Process end of day banking and ordering of change
- Sales driving (monitoring and finding ways to drive forward sales
- This includes actioning poor sales targets
- Stock replenishment of shelves, booking in deliveries, merchandisewindow displays) staff management
- Regular monthly promotions
- Planagram set ups.
Store Supervisor
Robert Dyas
11.2018 - 05.2019
- My responsibilities as a member of the management team was open and close store
- Process end of day banking and ordering of change
- Stock control ( replenishment of shelves, booking in deliveries, process transfers and faulties) staff management
- Regular monthly promotions
- Planagram set ups.
Sales assistant
01.2018 - 11.2018
- As a sales assistant I was responsible for helping customer with purchases and payments
- Restocking shelves and working through deliveries.
Step up Team leader/customer assistant
Vue Cinema
01.2015 - 01.2018
- As a team leader my responsabilities include setting up cash tills, fire drill tests, setting up films for start of day, staff management
- As a customer assistant my responseabilities include cashtill duties, upselling items to meet sales targets, food preparation, screen cleaning, piracy checks and stock filling assisting with customers needs.
Voluntary First Aider
St. John ambulance
01.2013 - 01.2016
- Treatment of minor injuries and conditions including use of a automatic electronic defibrillator.
Delivery driver
Longacres nursery ltd
11.2013 - 01.2015
- Delivering wedding and funeral flower arrangements and general garden products.
Warehouse operative
01.2009 - 01.2013
- Unloading and loading of palletised goods, checking in deliveries
- Organising areas to store products
- Using various fork lift types.
Stocktake manager
01.2009 - 01.2012
- Organise a team to count and record annual stock take.
Pet food assistant
01.2005 - 01.2009
- Stocking the shelves, assisting customer enquiries, ordering new stock.
General sales assistant
Conkers garden centre
01.2001 - 01.2002
- Assisting with customer queries, general housekeeping of the garden centre, watering the plants, assisting with deliveries, stock filling the shop floor., Assisting with customer enquiries, housekeeping of the garden centre, stock filling the shop floor.
Garden furniture/BBQ assistant
02.2002
- Displaying goods for sale, assisting with customer enquiries, arranging delivery of customers purchase, stock filling shop floor
Education
GCSE -
Robert Mays school
1995 - 2000
BTEC First Diploma - Animal Care
Basingstoke college of technology
2000 - 2001
Skills
I am a creativer person with a good eye for detail
I have 15 years of Customer service with 5 years in managerial roles
I have 2 years forklift driving on various types (Counterbalance, Bendi & Telehandler)
I have a Clean Driving Licence with over 20 years experience
I have 4 years driving a 35t van in a multidrop role, some of which was in London
Basic IT skills
Problem solving
Organisational skills
Manual handling
Team player
Languages
English
Native
Timeline
Driver/warehouse assistant/trade counter sales
TLC ELECTRICAL
01.2022 - Current
Store Supervisor
Robert Dyas
05.2019 - 01.2022
Store Supervisor
Robert Dyas
11.2018 - 05.2019
Sales assistant
01.2018 - 11.2018
Step up Team leader/customer assistant
Vue Cinema
01.2015 - 01.2018
Delivery driver
Longacres nursery ltd
11.2013 - 01.2015
Voluntary First Aider
St. John ambulance
01.2013 - 01.2016
Warehouse operative
01.2009 - 01.2013
Stocktake manager
01.2009 - 01.2012
Pet food assistant
01.2005 - 01.2009
Garden furniture/BBQ assistant
02.2002
General sales assistant
Conkers garden centre
01.2001 - 01.2002
GCSE -
Robert Mays school
1995 - 2000
BTEC First Diploma - Animal Care
Basingstoke college of technology
2000 - 2001
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