Christopher Humphreys
Braintree,ESSEX
Summary
Dedicated Customer Assistant specialising in complaint resolution and customer engagement. Manages feedback to ensure positive outcomes while driving service quality improvements through attentive listening and proactive problem-solving. Communicates effectively to enhance customer experiences, demonstrating adaptability and a strong commitment to team success.
Overview
28
28
years of professional experience
Work History
Customer Assistant
mag
stansted Airport, Essex
06.1998 - Current
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- addressed customer inquiries and resolved issues promptly, contributing to a positive customer service experience.
- resolved customer complaints calmly and professionally, implementing effective solutions to maintain high levels of customer satisfaction.
- assisted customers in Terminal 2/3, enhancing their journey experience and ensuring smooth operations of central trolley services.
Education
whitton School
Whitton Skills
- Customer Service
- Complaint handling
- Order processing
- Service delivery
- Customer engagement
- Team player
Timeline
Customer Assistant
mag
06.1998 - Current
whitton School