Christine Ann Davis

Working under pressure

• CRM Dynamics/Oracle C4C/CX
• Order Entry in SAP P50 version ERP
• Profile Print Requests
• Running Cape Palletisations reports
• Managing customer expectations
• Credit Control Functions Payments/Credit/Debits
• Master data/customer record cleaning
• Chasing Customer Deliveries
• Communication with Team and Customers to maintain clear defined expectations
• Managed customer enquiries via telephone and email/shared inbox management
• Provided exceptional customer service for repeat business.
• Successfully delivered on tasks within tight deadlines.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours covering holidays.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Responded to difficult situations calmly, gained trust of aggrieved customers no matter if it is good or bad news

• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Consistently arrived at work on time and ready to start immediately.
• Assisted in inventory management for optimal stock control.
• Worked flexible hours, covering holidays.
• Maintained full confidentiality whilst handling sensitive employee information.
• Resolved discrepancies promptly by stock checks to see if there was any picking errors
• Managed timesheets, ensuring accurate reflection of employees' working hours.

• Monitored stock movement, swiftly addressing any discrepancies or issues identified.
• Ensured health and safety regulations were always adhered to whilst handling stocks in the warehouse.
• Improved stock control systems by diligently conducting inventory audits.
• Investigated missing items, discrepancies and losses.
• Controlled best before dates to properly utilise stock.
• Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.

• Engaged children in arts and crafts activities, fostering creativity and motor skills development.
• Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
• Observed children's behaviours, providing important insights into their development stages.
• Ensured quality childcare by following safety regulations strictly.
• Assisted in meal preparation for nourishing the children properly.
• Provided care for children, ensuring their well-being at all times.
• Supported special needs children individually enhancing inclusivity within the setting.

• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently arrived at work on time and ready to start immediately.
• Coordinated deliveries to ensure timely arrival of goods.
• Streamlined communication with suppliers to ensure timely delivery of goods.
• Processed returned goods and completed required paperwork to maintain accurate stock records.