Christina Dhliwayo
Oxford,Oxfordshire
Summary
- Dedicated healthcare professional with extensive expertise in therapeutic engagement and advanced life support, committed to upholding patient confidentiality and ensuring continuity of care. Demonstrates strong leadership in multidisciplinary teamwork, staff coaching, and crisis intervention, while maintaining compliance with CQC standards. Proficient in medication administration, ward management, and discharge planning, with a focus on patient satisfaction monitoring and advocacy. Skilled in clinical supervision and assessment, incident reporting, and health and safety compliance. Aspires to further enhance patient care through empathetic communication and decision-making under pressure.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Compassionate and dedicated with proven leadership abilities, capable of managing teams and ensuring high standards of patient care. Skilled in conflict resolution and resource management, fostering collaborative and supportive environment. Poised to drive positive outcomes in Ward Manager's role.
Experienced Deputy Ward Manager skilled in enhancing patient care and staff collaboration. Improved ward operations by streamlining processes and implementing effective training programmes for nursing staff. Recognised for fostering supportive and productive environment, leading to increased patient satisfaction and team morale.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work history
Deputy Ward Manager
Elysium Healthcare; Thornford Park Hospital;
Thatcham, West Berkshire
2015.12 - Current
- Promoted a culture of respect and dignity within the ward, enhancing overall patient experience.
- Mentored junior nurses for improved clinical skills and professional growth.
- Instituted safety measures in the ward, mitigating potential health hazards.
- Developed personalised care plans for optimal treatment outcomes.
- Liaised effectively with physicians for timely execution of medical orders.
- Upheld strict adherence to hospital policies and procedures, contributing to consistent high-quality service delivery.
- Monitored and evaluated staff performance to maintain high standards of nursing care.
- Facilitated family meetings, promoting understanding of patients' conditions and treatment plans.
- Maintained open communication lines amongst staff members for better coordination.
- Fostered a positive working environment by promoting effective team collaboration.
- Participated in regular training sessions for continuous professional development.
- Ensured adequate staffing levels on each shift, managing schedules efficiently.
- Coordinated daily ward operations, ensuring smooth flow of patient care.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Maintained accurate medical records to comply with legal requirements and support diagnostic processes.
- Provided emotional support to patients and their families during difficult times.
- Enhanced patient satisfaction by addressing concerns promptly and professionally.
- Dealt with emergencies with calm and composure.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
- Used oral, topical and IV medications to manage patient symptoms.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Followed modern nursing standards for optimum treatments and patient protection.
- Complied with quality healthcare standards to uphold hospital reputation.
- Assisted team with developing balanced care plans incorporating physical, mental and social needs.
- Oversaw, trained and mentored student and junior nursing staff.
- Leveraged person-centred care to develop care plans and enhance recovery process.
Senior Staff Nurse
Elysium Healthcare; Thornford Park Hospital;
Thatcham, West Berkshire
2018.08 - 2021.09
- Administered medication as prescribed by physicians, maintaining optimal patient health status.
- Supervised junior staff efficiently leading to an improved working atmosphere.
- Assisted doctors during surgeries and procedures, facilitating successful outcomes.
- Developed comprehensive care plans tailored to individual patient needs which improved their well-being over time.
- Ensured high standards of hygiene within the ward, promoting a clean environment for recovery.
- Collaborated with doctors for devising personalised patient treatment plans.
- Coordinated discharge planning for patients which facilitated smooth transitions from hospital to home environments.
- Reviewed and updated patient records accurately for enhanced treatment protocols.
- Provided expert clinical advice to junior nurses, fostering professional growth.
- Conducted regular health assessments, ensuring timely intervention when required.
- Monitored vital signs regularly, detecting any abnormalities early on.
- Liaised effectively with other departments for seamless patient care.
- Recognised and responded promptly to emergency situations ensuring safety of patients at all times.
- Participated in hospital-wide infection control initiatives, contributing to a safer environment.
- Managed patient care by coordinating with multi-disciplinary medical teams.
- Advocated for patients' rights with adherence to ethical guidelines and standards.
- Maintained open lines of communication between patients' families and healthcare professionals which ensured transparency in treatment procedures.
- Delivered compassionate care for patients, resulting in increased comfort during treatments.
- Maintained the privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
- Oversaw admission, transfer and discharge of patients.
- Coordinated and performed patient admissions, transfers and discharges.
- Consistently monitored patient health and wellbeing to recognise deterioration and initiate appropriate action.
- Trained and developed junior nurses to successfully pass their probation period.
- Precepted new staff nurses to provide education on hospital policies and procedures.
- Assessed clinical performance of nursing students and new nurses and provided techniques to improve nursing care.
- Concurred with inter-professional teams to execute recommended quality improvement plans and interventions.
- Tracked near-miss and error report information and initiated strategies to improve patient safety practices.
- Planned and prioritised highest levels of care for residents, consistently anticipating next stage of care.
- Participated in clinical risk and quality improvement initiatives activities.
- Used oral, topical and IV medications to manage patient symptoms.
- Increased staff satisfaction by introducing social activity programs to maintain morale and boost engagement.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Complied with quality healthcare standards to uphold hospital reputation.
- Dealt with emergencies with calm and composure.
- Oversaw, trained and mentored student and junior nursing staff.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Handled patients' hygiene needs in support of personal dignity and optimum wellness.
- Assisted team with developing balanced care plans incorporating physical, mental and social needs.
- Helped deliver stabilising and life-saving treatments during medical emergencies.
- Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
- Advised on dietary, nutrition and illness prevention.
- Followed modern nursing standards for optimum treatments and patient protection.
- Leveraged person-centred care to develop care plans and enhance recovery process.
Juniour Staff Nurse
Elysium Healthcare; Thornford Park Hospital
Thatcham, West Berkshire
2017.01 - 2018.08
- Adhered strictly to infection control policies, reducing spread of infectious diseases within the ward.
- Assisted senior nursing staff to ensure smooth running of daily operations.
- Prepared patients for surgery, resulting in less pre-operative anxiety.
- Dispensed prescribed medications safely to prevent adverse drug events.
- Provided quality patient care by monitoring vital signs and administering medication.
- Participated in educational workshops for professional development within nursing field.
- Followed all ethical guidelines-upheld confidentiality and respected rights of every patient.
- Developed strong rapport with patients to establish trust and promote comfort during their hospital stay.
- Collaborated with multidisciplinary teams for improved patient care plans.
- Responded swiftly to emergency situations, ensuring prompt care delivery.
- Conducted regular checks on stock supplies; ensured availability of necessary materials at all times.
- Documented patient information accurately in medical records to aid treatment plans.
- Maintained clean and safe environment, promoting the wellbeing of all patients and staff members.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Administered medication in line with stringent drug regulations.
- Ordered, dispensed and administered prescribed medications and medical products.
Preceptor Nurse
Elysium Healthcare; Thornford Park Hospital
Thatcham, West Berkshire
2015.12 - 2016.12
- Improved quality of care by sharing best practices and innovative techniques.
- Ensured adherence to clinical protocols for patient safety.
- Fostered professional growth with regular mentoring sessions.
- Maintained privacy and confidentiality whilst dealing with sensitive medical information.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
Education
Bachelor of Science - Mental Health Nursing
Buckinghamshire New University
Wycombe 2012.09 - 2015.08
Skills
- Therapeutic engagement
- Advanced life support
- Patient confidentiality upholding
- Knowledge of cqc standards
- Continuity of care ensuring
- Patient satisfaction monitoring
- Team Leadership
- Medication Administration
- Multidisciplinary teamwork
- Staff coaching
- Crisis Intervention
- Compliance auditing
- Ward management
- Medical records management
- Discharge planning
- Confidence building
- Clinical supervision
- Clinical assessment
- Incident reporting
- Patient advocacy
- Empathetic communication
- Decision making under pressure
- Communication proficiency
- Empathy towards patients
- Discretion and confidentiality
- Health and Safety Compliance
- Interpersonal communication
- Conflict Resolution
- Resourcefulness
- Critical-thinking
Affiliations
- Enjoys spending time outdoors; walking and enjoying nurture
Accomplishments
February 2023 - Was in the top 3 RMN's of the year for Mental Health Nursing day.
October 2023 - Received a KITE award for outstanding work within the hospital.
June 2026 - Received a voucher for - The best Student supporter within Thornford Park Hospital
Timeline
Senior Staff Nurse
Elysium Healthcare; Thornford Park Hospital;
2018.08 - 2021.09
Juniour Staff Nurse
Elysium Healthcare; Thornford Park Hospital
2017.01 - 2018.08
Deputy Ward Manager
Elysium Healthcare; Thornford Park Hospital;
2015.12 - Current
Preceptor Nurse
Elysium Healthcare; Thornford Park Hospital
2015.12 - 2016.12
Bachelor of Science - Mental Health Nursing
Buckinghamshire New University
2012.09 - 2015.08