Summary
Overview
Work History
Education
Additional
Timeline
Generic

Chris Sullivan

Summary

Ambitious professional seeking new opportunity.

Overview

5
5
years of professional experience

Work History

Commercial Account Handler

AssuredPartners (Gallagher)
Birmingham
05.2022 - Current
  • Qualified Insurance Broker (Cert CII)
  • Key member of the Client Advisers / Account Handling team.
  • Daily involvement handling all aspects of the insurance lifecycle for commercial clients, including mid-term adjustments and annual renewals.
  • Principal responsibility for generating accurate risk profiles and reports for a dedicated allocation of clients.
  • Experience handling clients with a premium spend of up to ~£100-120k, predominantly within the Independent Schools Sector and Charity Sector.
  • Acting as the main point of contact for clients to advise on queries regarding insurance and risk management, providing accessible and concise guidance.
  • Frequent correspondence with external stakeholders, including underwriters, surveyors and engineers in order to address problems in a timely manner and devise creative solutions.
  • Sourcing of competitive quotes to manage client budgeting targets.
  • Actively collaborating with senior members of the company, including Account Executives and Directors, in order to provide a high level of client service, and deliver on tight deadlines across concurrent pieces of work.
  • Excellent use of time management skills to manage workload, maximise task completion, and minimise errors.
  • Highly detail-orientated.
  • Responsible for delegation of tasks and mentoring junior team members as appropriate.
  • IT literate, with daily use of Microsoft Office Package, Salesforce and Acturis.

Rights of Way Officer (FTC):

Staffordshire County Council
Stafford
11.2021 - 04.2022
  • Responsible for conducting independent daily site visits to inspect hazards across the Rights of Way Network, alongside coordinating the required repair and maintenance on behalf of Staffordshire County Council.
  • Obtained essential experience surveying a variety of issues, including surface water flooding, landslips, damaged bridges, collapsed walls, and illegal obstruction across the county.
  • Frequently liaised and maintained strong relationships with multiple members of the community, including local politicians, land owners, large corporations, and individual contractors in order to ensure efficiency of problem resolution.
  • Successfully managed and maintained a complex and varied workload, consistently meeting deadlines.
  • Developed a strong communication skill set, including the ability to actively resolve conflict in contentious situations.
  • Regularly used appropriate legislation to compose letters and frame arguments, such as the Highways Act 1980, the Countryside and Rights of Way Act 2000, and the Countryside Act 1968.
  • Worked effectively within both team and individual contexts.
  • Effective use of GIS computing programmes, mapping software, and the Microsoft Office package.

Student Consultant:

Newcastle City Council
03.2021 - 09.2021
  • Assisted the Resilience and Emergency Planning Team as a student consultant with evaluating the safety of events that had taken place during the Covid lockdown period(s), and subsequent "re-opening" of the country on July 19th 2021.
  • Project lead for investigating the biosecurity of Newcastle Racecourse and St. James' Park for a cross comparison study.
  • Frequently liaised with Event Organisers and Safety Officers.
  • Adopted an analytical approach to resolving problems and offering evidence-based solutions for future community safety.

Education

MA: - Risk (Geography) - Merit

University of Durham
2021

BA: - Sport, Exercise and Physical Activity - First Class Honours

University of Durham
2020

Additional

  • Full, clean driving licence.
  • Happy to work towards and obtain professional qualifications.

Timeline

Commercial Account Handler

AssuredPartners (Gallagher)
05.2022 - Current

Rights of Way Officer (FTC):

Staffordshire County Council
11.2021 - 04.2022

Student Consultant:

Newcastle City Council
03.2021 - 09.2021

MA: - Risk (Geography) - Merit

University of Durham

BA: - Sport, Exercise and Physical Activity - First Class Honours

University of Durham
Chris Sullivan