Chris Sleaford
Leeds,West Yorkshire
Summary
Forward-thinking Senior Operations Manager, who is driven, ambitious and dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Experienced in competitive socialising, wet led, food and growth businesses. Skilled at multi-site operations, driving key performance indicators to achieve business goals. A leader who is focused on developing teams, with a key eye for detail and a passion for the hospitality sector.
Overview
19
19
years of professional experience
Work history
Chief Operating Officer
Roxy Leisure Ltd
Leeds , West Yorkshire
03.2021 - 08.2023
- Overseeing the operations of a competitive socialising business, of 17 venues across the UK with a c£35m annualised turnover.
- Implementation of structure and processes to support the growth from 8 to 17 venues and a transition away from founder led operations.
- Drove a culture of high performance and continuous improvement by establishing KPI metrics across the business.
- Implementation of customer engagement & team engagement platforms to improve customer service and team engagement and retention.
- Instilled an attitude of teamwork and collaboration for productive working relationships, and creation of a positive culture within the business.
Area Manager, Revolucion de Cuba
Revolution Bars Group PLC
Midlands, Yorkshire and North East
03.2018 - 03.2021
- Responsible for 7 venues generating a +£16m net turnover per year.
- Achieved number 1 ranking Area Manager 6 and of 8 periods of the year for FY19/20.
- Regular business reviews and analysis to identify opportunities and drive new revenue, sustain
success or turnaround under performance to achieve business goals. - Responsible for all cost control; working in line with the agreed business strategy to deliver
profit targets. - Recruitment, coaching & development of management teams.
- Managing customer insights to achieve the highest standards of food and drink service at all.
times with a key eye for detail for health and safety and brand standards.
General Manager, Revolucion de Cuba
Revolution Bars Group PLC
Leeds, West Yorkshire
08.2015 - 03.2018
- Large 2 floor, 3 bar venue with weekly revenues of c£85k per week.
- New opening site, leading the recruitment, training and marketing launch activity.
- Responsible for managing a monthly P&L, producing monthly finance reviews and end of year business reviews.
- Trained and developed 3 Junior Managers for promotion to General Managers for the company.
- Won General Manager of the Year 2017 for Revolution Bars Group PLC.
General Manager York Revolution
Inventive Leisure Ltd
York, North Yorkshire
08.2013 - 08.2015
- Large venue with 2 floors,4 bars and 2 beer gardens with +£100k revenue weeks throughout the summer months.
- Strong food operation in a high tourist footfall area and student market.
- Developed 4 junior managers into General Managers for the company.
General Manager Leeds Call Lane Revolution
Inventive Leisure Ltd
Leeds, West Yorkshire
10.2008 - 08.2013
- Late night venue with weekly revenues +£50k per week and achieving 5 years of continuous LFL revenue and profit growth.
- Won company Bar of the year and Area Bar of the year twice.
Various Team Member and Management Roles
Inventive Leisure Ltd
Leeds, Sheffield and Hull , Yorkshire
10.2004 - 10.2008
- Bar Tender, Floor Tender and Supervisor Roles at Revolution Call Lane, Leeds.
- Assistant Manager & Deputy Manager Roles at Revolution Call Lane, Leeds
- Management Holds in Sheffield (4 months) and Hull (3 months)
Education
Master of Arts - Graphic Arts
Leeds Metropolitan University
Leeds, LDS 09/2004 - 07/2005
Bachelor of Arts - Graphic Arts
Leeds Metropolitan University
Leeds 09/2001 - 06/2004
Foundation Degree in Arts - Art and Design
De Montfort University Lincoln
Lincoln, LIN 09/2000 - 07/2021
A-Levels - Maths, Art & Design, Graphical Communication
Sir Robert Pattinson School
Lincoln 09/1998 - 07/2000
Skills
- Effective leadership skills
- Strategic business acumen
- Operations oversight
- Strong organisational and communication skills
- Team engagement and retention
Timeline
Chief Operating Officer
Roxy Leisure Ltd
03.2021 - 08.2023
Area Manager, Revolucion de Cuba
Revolution Bars Group PLC
03.2018 - 03.2021
General Manager, Revolucion de Cuba
Revolution Bars Group PLC
08.2015 - 03.2018
General Manager York Revolution
Inventive Leisure Ltd
08.2013 - 08.2015
General Manager Leeds Call Lane Revolution
Inventive Leisure Ltd
10.2008 - 08.2013
Various Team Member and Management Roles
Inventive Leisure Ltd
10.2004 - 10.2008
Master of Arts - Graphic Arts
Leeds Metropolitan University
09/2004 - 07/2005
Bachelor of Arts - Graphic Arts
Leeds Metropolitan University
09/2001 - 06/2004
Foundation Degree in Arts - Art and Design
De Montfort University Lincoln
09/2000 - 07/2021
A-Levels - Maths, Art & Design, Graphical Communication
Sir Robert Pattinson School
09/1998 - 07/2000
Courses
Dale Carnegie – High impact presentations
Dale Carnegie – How to win friends and influence people
The 7 Habits of Highly Effective People
Picking Winners
Coaching Skills
Effective 121s
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