Hardworking stock handling professional with excellent planning and time management abilities. Completes tasks with attention to detail for accurate, reliable results. Skilled in communication and cooperation to aid team performance.
Overview
16
16
years of professional experience
Work history
Retail Assistant
Wilko
Sheffield, South Yorkshire
11.2022 - 08.2023
Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
Delivered outstanding in-store experience through positive and attentive customer service.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Processed product returns, ensuring items were clean and resaleable.
Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
Accurately and efficiently processed cash, cheque, card and mobile payments using POS systems.
Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
Regularly exceeded weekly sales targets through exceptional service and proven upselling techniques.
Updated product labelling and pricing to reflect discounts and offers.
Replenishment supervisor
B&M Retail
Sheffield
01.2020 - 12.2022
Supplied direct daily supervision of 10 Replenishment associates to ensure thesafe, clean, and efficient
operations of the warehouse
Maintained Replenishment/slotting department work schedule/assignments to ensure efficient
operation
Applied sound communication and motivational techniques in supervising, coaching, and disciplining
employees Trained all new hires
Operations Direct and supervise all replenishment associates to ensure they are correct and completed
replenishment tasks on schedule.
Retail Assistant
B&M Retail
Sheffield
01.2019 - 12.2020
Filling shelves and display units with merchandise
Arranging, repositioning and tidying shelves and displays
Checking best before and expiry dates
Pricing merchandise and verifying correct prices
Attaching security tags
Sorting and distributing incoming merchandise
Performing inventories
Keeping store clean and tidy
Supplying customer support and help
Online shopper
Sainsbury
Sheffield
01.2018 - 12.2019
Fulfill customer orders by reviewing orders, locating
Preparing, and packaging merchandise; ensuring the accuracy of orders
Pick up, making appropriate product substitutions
And consulting with customers as needed to ensure satisfaction
And following up on out-of-stock merchandise.
Retail Assistant
B&M Retail
Sheffield
01.2012 - 12.2018
Filling shelves and display units with merchandise
Arranging, repositioning and tidying shelves and displays
Checking best before and expiry dates
Pricing merchandise and verifying correct prices
Attaching security tags
Sorting and distributing incoming merchandise
Performing inventories
Keeping store clean and tidy
Supplying customer support and help
Retail Assistant
Poundland
Sheffield
01.2012 - 12.2012
Filling shelves and display units with merchandise
Arranging, repositioning and tidying shelves and displays
Checking best before and expiry dates
Pricing merchandise and verifying correct prices
Attaching security tags
Sorting and distributing incoming merchandise
Performing inventories
Keeping store clean and tidy
Supplying customer support and help
Warehouse Assistant
GB EYE
Sheffield
01.2011 - 12.2011
Picking and packing products
Receiving, moving, checking, and storing incoming goods
Ensuring they are of correct quantity
Packaging and labelling products before they are dispatched.
Replenishment Assistant
B&Q
Sheffield
01.2008 - 12.2010
Filling shelves and display units with merchandise
Arranging, repositioning and tidying shelves and displays
Checking best before and expiry dates
Pricing merchandise and verifying correct prices
Attaching security tags
Sorting and distributing incoming merchandise
Performing inventories
Keeping store clean and tidy
Supplying customer support and help
Education
Sheffield
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Yewlamds
Skills
Customer service
Microsoft Office
Maintenance
Leadership
Stocking
Communication skills
Cash handling
Cashiering
Organisational skills
Stock-flow management
Inventory audits
Hand-held scanning
Just In Time stock control
Customer relations
Time management
Problem-solving
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.