Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Chloe Wright

Chloe Wright

Dunstable,Central Bedfordshire

Summary

I have worked since the age of 16 with an events company and a supermarket alongside studying for a degree and believe I am a consistently hard working individual. I have worked in customer focused environments and am confident in ensuring a positive customer experience and am competent in complaint handling, making sure to always demonstrate a positive attitude and have a proactive approach to ensuring a positive outcome.

I work well under pressure in busy environments both independently and as part of a team. I have excellent time management and organisational skills. I am competent in cash handling and card systems and strive to fulfil busy shifts with a positive attitude. I am a quick learner and able to adapt to new working environments quickly which I have proven through my work experience with an events company. I am able to maintain a clean and organised working environment to ensure both customer and employer satisfaction and have a good knowledge of stock rotation and replenishment. I feel I have a positive attitude to work with excellent punctuality and flexibility and hope that I have the opportunity to build on these skills in a full time position and learn new skills and responsibilities.

Overview

5
5
years of post-secondary education
5
5
years of professional experience

Work history

Events Assistant

Thirsty Beer events
Dunstable, Central Bedfordshire
2023.01 - Current
  • Excellent customer service skills in a fast paced setting.
  • Promotion and advertising of special events.
  • Experienced in Cash and Card payment systems.
  • Replenishment of glasses, garnishes, ice and other bar equipment.
  • Collaboration with team members to provide a seamless service during busy periods.
  • Management of stock levels efficiently to prevent shortages during peak hours.
  • Bar hygiene and Safety compliance.
  • Experienced in maintaining a clean and organised working environment.
  • Confident in routine identification of customers to ensure legal drinking age compliance.
  • Training of new staff members effectively.
  • Confident in resolving customer complaints promptly.

Store assistant

Aldi
Dunstable, Central Bedfordshire
2021.06 - Current
  • Experienced in customer service in a fast paced setting.
  • Handled complaints efficiently.
  • Ensured products' freshness by regularly checking and removing expired items.
  • Effective processing of transactions to swiftly to reduce customer waiting time.
  • Manage inventory effectively to prevent stock shortages.
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Monitored shop floor consistently to deter thefts and losses.
  • Work well as part of a team in multiple roles.
  • Maintain store cleanliness.
  • Flexible and able to cover extra shifts over a seven day service.

Education

LLB Law - Law

University of Northampton
Northampton
2023.10 -

A-Levels - Law

Queensbury Academy
Dunstable, Central Bedfordshire
2021.09 - 2023.05

A-Levels - Psychology

Queensbury Academy
2021.09 - 2023.05

A-Levels - Criminology

Queensbury Academy
Dunstable, Central Bedfordshire
2021.09 - 2023.05

Skills

  • Excellent customer service skills
  • Positive and proactive attitude to work
  • Hardworking & flexible
  • Satisfactory understanding of licensing laws
  • Competent in adhering to hygiene standards
  • Confident in complaint handling
  • Work well under pressure
  • Excellent team member
  • Experienced in Card and cash handling
  • Excellent time management

Affiliations

  • I enjoy the gym, running and keeping fit. I try to have a good work life balance to ensure I remain focused and committed when on shift by also socialising with friends and family eating out, visiting the cinema and travelling.

References

References available upon request.

Timeline

LLB Law - Law

University of Northampton
2023.10 -

Events Assistant

Thirsty Beer events
2023.01 - Current

A-Levels - Law

Queensbury Academy
2021.09 - 2023.05

A-Levels - Psychology

Queensbury Academy
2021.09 - 2023.05

A-Levels - Criminology

Queensbury Academy
2021.09 - 2023.05

Store assistant

Aldi
2021.06 - Current
Chloe Wright