Monira Sarkar
London
Summary
A highly skilled professional with expertise in problem-solving and troubleshooting, adept at using Python and R for data analysis, modelling, and interpretation. Demonstrates a logical, creative, and proactive approach to challenges, ensuring accuracy and attention to detail. Possesses very strong Excel skills and excels in both written and verbal communication. Committed to customer service excellence through effective call handling and email correspondence. Aims to leverage analytical skills and collaborative abilities to drive organisational success while meeting deadlines consistently.
Overview
9
9
years of professional experience
Work history
Events assistant
Summit Recruitment
London
11.2025 - Current
- Handled logistics effectively, mitigating potential issues before events.
- Prepared detailed reports post-event for management review and assessment.
- Worked closely with vendors to ensure quality of service and products delivered at events.
- Organised marketing materials for successful event promotion.
- Assisted in venue selection, resulting in favourable feedback from attendees.
- Sorted out last-minute changes efficiently to ensure seamless running of events.
- Maintained updated records of expenses incurred during events planning and execution.
- Communicated with team members for efficient task distribution.
- Participated in post-event analysis, leading to improved future planning.
- Liaised with speakers, providing necessary support and information.
- Coordinated event setup, ensuring professional presentation.
- Managed vendor relationships to ensure timely delivery of services.
Assistant Administrator
ReCycle Limited
London
01.2024 - 08.2024
- Assisted with recruitment and onboarding, coordinating interviews and processing documentation using Sense HR software.
- Enforced GDPR compliance and managed staff records with accuracy and confidentiality.
- Scheduled meetings and appointments, liaising with teams. Oversaw daily office operations for efficiency.
- Processed invoices and managed financial records to improve budget accuracy.
- Responded to client enquiries via phone and email for prompt assistance.
- Enforced GDPR compliance and maintained databases for efficient workflow and document organization.
Waitress
St. Ermins Hotel
London
11.2019 - 09.2020
- Greeted and seated guests, creating a welcoming environment and ensuring a positive dining experience.
- Provided menu recommendations and answered guest inquiries about food and drink options.
- Processed payments and transactions accurately, handling cash and card payments with attention to detail.
- Maintained dining area cleanliness, following health and safety regulations to ensure a safe environment for guests.
Customer Service and Sales representative
Code Knight Solution Ltd
03.2017 - 03.2019
- Proactively engaged with customers through cold calling to promote and upsell services.
- Consistently met and exceeded individual and team sales targets.
- Provided exceptional customer service, ensuring a positive client experience.
- Assisted customers in selecting the most suitable products and services based on their needs.
- Applied strong problem-solving and troubleshooting skills to resolve customer issues efficiently.
- Maintained a professional and friendly demeanor while effectively handling customer complaints.
Education
Bachelor of Science - Statistic and Data Analytics
University of Greenwich
London 09.2025 -
Bachelor of Business Administration - Finance
Mirpur University & college
Bangladesh 09.2013 - 07.2017
Skills
- Problem-Solving & Troubleshooting
- Experience of using Python and R
- The ability to analyse, model and interpret data
- A logical, creative and proactive approach to solving problems
- The ability to plan work and meet deadlines
- Accuracy and attention to detail
- Very strong Excel skills
- Excellent communication skills, written and verbal
- Ability to work effectively with other people
- Customer Service Excellence
- Call Handling & Email Correspondence
References
Available on request
Timeline
Events assistant
Summit Recruitment
11.2025 - Current
Bachelor of Science - Statistic and Data Analytics
University of Greenwich
09.2025 -
Assistant Administrator
ReCycle Limited
01.2024 - 08.2024
Waitress
St. Ermins Hotel
11.2019 - 09.2020
Customer Service and Sales representative
Code Knight Solution Ltd
03.2017 - 03.2019
Bachelor of Business Administration - Finance
Mirpur University & college
09.2013 - 07.2017