Summary
Overview
Work history
Education
Volunteering
Training
Timeline
Generic

Chloe Humphries

Summary

Catering assistant with 8 years of experience providing exceptional customer service in a busy, fast paced restaurant. Recognised with multiple awards, both individually and as part of a team, I often receive positive feedback from customers regarding my pleasant and positive attitude, and 'service with a smile' is the cornerstone of my work ethic. In my role as Catering Assistant at Daleside Garden Centre, I engage with people of all ages and backgrounds and provide both quick-service and full table service on a daily basis. It has been a long-time ambition of mine to participate in the Cultural Representative Programme and I am eager to bring my expertise and enthusiasm to The Walt Disney Company in order to further develop my career in customer service.

Overview

8
8
years of professional experience

Work history

Catering Assistant

Daleside Garden Centre
Hawarden
09.2017 - 01.2026
  • Received two awards in 2022 and 2023 from the company for Demonstration of Service Value
  • As part of the team at Daleside, received awards from the company for 'Restaurant of the Year' in 2024 and the Garden Centre Association award for 'Best Local Coffee Shop' in 2025
  • Boosted sales by 14% over the last financial year by upselling high-margin menu items
  • Helped organise special events in the restaurant for a high volume of guests, co-ordinating with kitchen and front of house staff to ensure swift and efficient service and guest satisfaction
  • Improved customer engagement by promoting the Grow Rewards membership scheme and explaining its benefits
  • Assisted customers in making restaurant bookings over the phone and helping them with any enquiries efficiently and professionally

Education

Elfed High School (2005-2012)

A-Levels

English Literature - B

French - C

German - C

Volunteering

Resilience team, Volunteer, 2016-2017

Prepared photographs taken by young people for display at Theatr Clwyd and a residential care home for the elderly.

Participated in arts and crafts sessions to produce goods for sale to support the North Wales Alzheimers Society

Caffi Isa, 2017

Volunteer catering assistant in a local community cafe.

Training

Flintshire Youth Services: Resilience Team (2016-2017)

  • A bespoke package engaging young people in the learning process enabling them to build on personal achievements, and work towards personal goals to enter education and employment.

Timeline

Catering Assistant

Daleside Garden Centre
09.2017 - 01.2026
Chloe Humphries