Summary
Overview
Work history
Education
Skills
Interests
Timeline
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Chloe Cooksey

Rotherham,North Yorkshire

Summary

Friendly and enthusiastic waitress and barista adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Cafe Assistant

Durham University Catering
Durham
01.2023 - Current
  • Maintained positive environments for customers and staff with enthusiastic can-do attitude.
  • Kept dining and service areas spotlessly clean for continued customer satisfaction.
  • Balanced needs of multiple customers simultaneously, reducing average waiting times.
  • Handled cash and card payments promptly and precisely.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Followed prescribed recipes and preparation techniques for range of drinks, including espresso, latte and cappuccino.

Cafe Assistant

Leonard's Coffee House
Durham
10.2022 - Current
  • Took customer orders promptly, noting down specific requirements and communicating with kitchen teams.
  • Maintained spotlessly clean dining environments for continued best hygiene standards.
  • Resolved customer queries calmly, working with management to achieve positive outcomes.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Created speciality drinks according to exact customer requests and preferences.

Catering Assistant

Wentworth Woodhouse Preservation Trust
06.2022 - Current
  • Working as a barista in a café and food truck
  • Pot washing/maintaining hygiene standards

Volunteer English Teacher

Chilean Ministry of Education
09.2022 - 11.2022
  • Giving English lessons to 13 and 14 year olds as part of an extracurricular scheme
  • Managing administration requirements such as taking attendance and conducting lessons via zoom

Open Day Ambassador, Durham University
09.2022 - 09.2022
  • Liaising between faculties and families
  • Providing information to prospective students
  • Helping with set up and close down activities

Employment Sales Assistant

Morrisons PLC
11.2019 - 08.2021
  • Primarily working on market street pizza counter but also filling in other food roles as required
  • Working on tills
  • Carrying out stock replenishment

Education

GCSEs -

Oakwood High School
Rotherham
06.2014 - 06.2019

A-Levels - French, Spanish, History

Thomas Rotherham College
09.2019 - 06.2021

Bachelor of Arts - Modern Languages and Cultures

Durham University
Durham
09.2021 -

Skills

  • Customer service
  • Team player
  • Excellent communication
  • Beverage preparation
  • Professional demeanour
  • Adaptability

Interests

Hobbies , Piano Playing Reading Language Learning,

Timeline

Cafe Assistant

Durham University Catering
01.2023 - Current

Cafe Assistant

Leonard's Coffee House
10.2022 - Current

Volunteer English Teacher

Chilean Ministry of Education
09.2022 - 11.2022

Open Day Ambassador, Durham University
09.2022 - 09.2022

Catering Assistant

Wentworth Woodhouse Preservation Trust
06.2022 - Current

Bachelor of Arts - Modern Languages and Cultures

Durham University
09.2021 -

Employment Sales Assistant

Morrisons PLC
11.2019 - 08.2021

A-Levels - French, Spanish, History

Thomas Rotherham College
09.2019 - 06.2021

GCSEs -

Oakwood High School
06.2014 - 06.2019

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Chloe Cooksey