Chloe Boast
Fakenham,Norfolk
Summary
Experienced professional with a basic knowledge of financial administration, reception management, and hospitality-focused operations. Demonstrates expertise in staff training, compliance with hygiene regulations, and understanding of licensing laws, including alcohol legislation. Skilled in archival research, exhibit presentation, and historical awareness, complemented by proficiency in basic accounting and budgeting. Adept at time management and sales persuasion, with a career goal to contribute to organisational excellence through meticulous administration and innovative solutions.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Christmas Temp Waitress
Cosy Club
Norwich, Norfolk
2024.10 - 2025.01
- Managed table settings ranging from 2 to 106 for the enhanced dining experience and ensured smooth restaurant operation by managing the reservation system effectively.
- Executed food and drink orders accurately to improve customer satisfaction rates, whilst showcasing extensive knowledge of menu items, and heightened customer decision-making.
- Met special dietary requests with careful communication with the kitchen on allergies.
Summer Cafe worker and Checkout personal Temp
Morrisons
Fakenham, Norfolk
2024.06 - 2025.09
- Implemented hygiene standards strictly whilst working on food preparation tasks.
- Collaborated with kitchen staff to ensure timely food preparation and managed takeaway orders efficiently, catering to the needs of busy customers.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Handled cash transactions for enhanced business operations. Identified counterfeit notes, enhancing the store's financial security.
Temp British Bakery member at Greggs
Greggs Bakery
Fakenham, Norfolk
2024.02 - 2024.04
- Carried out day-to-day duties accurately and efficiently. Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Seasonal Match Day Kiosk worker
Norwich City Football Club
Norwich, Norfolk
2023.06 - 2024.05
- Kept inventory accurate through diligent record-keeping practices. Managed stock levels efficiently, preventing shortages during peak hours.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Checked identification of customers to ensure legal drinking age compliance.
- Efficiently prepared and served alcoholic beverages, ensuring precise measures and quality presentation under busy conditions.
Temporary Waitress
Middleton's
Norwich, Norfolk
2023.09 - 2024.01
- Accommodated special events for parties ranging from 8 to 45, and provided customised services for parties.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Collaborated with kitchen staff to ensure order accuracy.
- Improved customer satisfaction by providing efficient and friendly service.
Museum assistant
Churchill Archives
Cambridge, Cambridgeshire
2022.08 - 2023.06
- Assisted in the planning and execution of special events to increase public engagement.
- Contributed to smooth operational running by coordinating with other museum departments.
- Assisted in cataloguing new acquisitions for easy reference and location within the museum.
- Researched museum collections and entered information in database accurately.
Museum assistant
Cambridge museum of Technology
Cambridge, Cambridgeshire
2021.09 - 2022.06
- Classified, catalogued and maintained digital media libraries.
- Researched and verified bibliographic data and documented in library systems.
- Arranged and constructed gallery exhibits to deliver engaging patron experiences and to ensure the visits of more people.
- Worked with website and social media teams to develop an online presence.
- Promoted special exhibitions, encouraging additional ticket donations to meet conversion rates.
- Gave tours and talks to visitors about exhibitions, providing comprehensive knowledge.
Education
Bachelor of Arts - History minor Politics
Anglia Ruskin University
Cambridge, Cambridgeshire 2021.09 - 2024.07
A-Levels - History, English Literature and Law
City of Norwich School
Norwich, Norfolk 2019.09 - 2021.06
GCSEs - English Literature and Language, Maths, Science, German, Drama, History and Geography
Jane Austen High School
Norwich, Norfolk 2014.09 - 2019.06
Skills
- Financial administration
- Administration experience
- Reception administration
- Cleaning procedures competence
- Time management mastery
- Hospitality-Focused mindset
- Hygiene regulations compliance
- Staff training capabilities
- Understanding of licensing laws
- Alcohol law familiarity
- Sales persuasion
- Exhibit presentation
- Archival management
- Basic accounting and budgeting
- Archival research
- Historical awareness
Accomplishments
During the first year of my undergraduate studies (2022), I contributed to initiatives aimed at increasing the inclusivity and community engagement of the Cambridge Museum of Technology. In my second year (2023), my research on the 'Forgotten Heroes' of the Second World War was published in the Churchill Archives and presented in the Houses of Parliament. In my final year (2024), selected excerpts from my dissertation were also published, reflecting the academic rigour and relevance of my work.
Timeline
Christmas Temp Waitress
Cosy Club
2024.10 - 2025.01
Summer Cafe worker and Checkout personal Temp
Morrisons
2024.06 - 2025.09
Temp British Bakery member at Greggs
Greggs Bakery
2024.02 - 2024.04
Temporary Waitress
Middleton's
2023.09 - 2024.01
Seasonal Match Day Kiosk worker
Norwich City Football Club
2023.06 - 2024.05
Museum assistant
Churchill Archives
2022.08 - 2023.06
Museum assistant
Cambridge museum of Technology
2021.09 - 2022.06
Bachelor of Arts - History minor Politics
Anglia Ruskin University
2021.09 - 2024.07
A-Levels - History, English Literature and Law
City of Norwich School
2019.09 - 2021.06
GCSEs - English Literature and Language, Maths, Science, German, Drama, History and Geography
Jane Austen High School
2014.09 - 2019.06