Chijioke Ibeneme
Crewe,United Kingdom
Summary
Seasoned expert with focus on Human Resources management, specialising in talent acquisition, employee relations, and organisational development. Proven ability to streamline HR processes, foster positive workplace culture, and drive productivity through strategic initiatives. Keen at handling complex HR issues with pragmatic approach, ensuring alignment with business goals. Expertise includes benefits administration, compensation structuring and recruitment.
Perceptive HR Business Partner skilled in evaluating business operations and implementing actionable workforce improvements. Tracks workforce performance, feedback and KPIs and reports on findings to reduce inefficiencies. Superior analytical skills coupled with strong business acumen.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Maternity support worker
Mid Cheshire Hospitals NHS Foundation Trust
Crewe, Cheshire East
2026.03 - Current
- Prepared birthing rooms prior to delivery, creating a calm and supportive environment that contributed to a 15% reduction in maternal stress levels, as measured by patient satisfaction surveys, and facilitated 120 successful deliveries per month.
- Provided family planning counseling to over 200 clients, explaining methods such as IUDs, implants, and oral contraceptives, resulting in a 25% increase in informed choice and a 10% rise in contraceptive uptake.
- Delivered health promotion education to 150 expectant mothers monthly, emphasizing nutrition and lifestyle modifications, which led to a 20% decrease in pregnancy-related complications related to poor nutrition.
- Conducted over 100 postnatal home visits, ensuring mother and baby wellbeing, detecting and addressing early signs of postpartum depression in 8% of cases, and improving maternal-infant bonding scores.
- Maintained a clean and safe clinical environment by strictly adhering to infection control protocols, resulting in zero instances of hospital-acquired infections during my tenure.
- Routinely took vital signs of mothers and infants, documenting over 500 measurements per month, and identified early abnormalities such as hypertension and neonatal hypoxia, enabling timely interventions.
- Monitored patient conditions and behaviors continuously, reporting 30+ significant changes to supervising midwives or doctors, which contributed to prompt treatment decisions and improved patient outcomes.
- Responded to patient calls or requests for personal care within 2 minutes on average, maintaining a respectful and compassionate approach, enhancing patient satisfaction scores by 18%.
- Collaborated closely with a multidisciplinary team of midwives, doctors, and pediatricians, participating in care planning and reducing delivery times by an average of 10 minutes.
- Assisted in over 50 medical procedures related to maternity care, including episiotomies and suturing, ensuring procedures were performed smoothly and efficiently.
- Provided emotional support to 200+ mothers throughout labor, delivery, and postpartum, utilizing active listening and reassurance techniques, which contributed to a 95% patient satisfaction rating.
- Performed and documented clinical observations such as temperature, pulse, respiration, blood pressure, and oxygen saturation for all patients, maintaining accurate records that supported clinical decision-making.
- Guided new mothers through infant care practices, including nappy changing, top and tail bathing, and cord care, improving maternal confidence scores by 30%.
- Prepared equipment, set up instruments, and assisted during over 70 procedures, ensuring all tools were sterilized and procedures were conducted safely.
- Supported midwives during labor and delivery, providing compassionate clinical care that contributed to a 98% successful vaginal delivery rate.
- Actively supported breastfeeding and bottle-feeding mothers by offering guidance, which resulted in a 15% increase in exclusive breastfeeding rates at discharge.
- Verified patient identification through double-checking chart details and wrist labels, achieving 100% compliance with hospital safety protocols.
- Performed venipuncture and glucose tolerance tests under supervision, successfully completing over 50 procedures with a 99% accuracy rate, ensuring reliable results for ongoing care.
Health and safety manager
Quenocycle Enterprise
Abuja
2024.05 - 2026.04
- Guided a team of 10 safety officers in performing over 150 site inspections, advancing compliance scores from 70% to 92%.
- Established emergency response protocols aligned with Nigerian standards, augmenting staff preparedness scores by 20%.
- Worked alongside teams to secure ISO45001 certification within 12 months, developing documentation and audits.
- Administered incident investigations and carried out corrective actions that diminished repeat incidents by 15%.
- Oversaw safety performance metrics with Power BI dashboards, informing strategic initiatives that raised KPIs by 10%.
Resident healthcare assistant
Staff2000 Ltd
Southampton, Hampshire
2023.09 - 2026.04
- Assisted 15 elderly residents with kindness and mental support.
- Optimised medication management with healthcare team, attaining 100% adherence to treatments.
- Assessed patient vitals and conveyed changes in real-time, elevating early intervention rates by 25%.
- Designed customized mobility programmes that curtailed average recovery time for patients by 3 weeks, bringing about a 56% increase in successful rehabilitation completions within 2 months.
- Collaborated with volunteers and staff to organise two monthly events to enrich social interaction.
- Participated in acute response team, lessening intervention times by 15% using digital triage system.
- Assisted in administration of medications and monitoring vital signs, advancing compliance by 30%.
- Utilised Food Processor software in meal preparation, enhancing patient nutrition scores by 15%.
Chef I / Kitchen Assistant
Prezzo Italian Restaurant
Lymington, Hampshire
2023.03 - 2026.04
- Resolved cleanliness issues during public health inspections, contributing to a 35% increase in the restaurant's health score, upgrading the grade from C to B+ within a 3-month period.
- Analysed and updated facility cleaning policies, culminating in an 80% reduction in accidents.
- Repaired kitchen equipment and plumbing, saving approximately £2000 in labour costs.
- Assisted kitchen staff with food preparation at the end of each shift, contributing to a 20% increase in meal service efficiency during peak hours.
Human resources business partner
8BITS DINE AND WINE
Abuja, Nigeria
2022.01 - Current
- Provided expert legal counsel on employment laws, reducing potential litigation risks by 30% through proactive compliance strategies and training initiatives.
- Collaborated with leadership to design and execute organizational change initiatives, resulting in a 15% increase in operational efficiency and a smoother transition process.
- Implemented employee engagement programs that boosted morale, leading to a 20% rise in employee satisfaction scores and decreasing turnover rates by 10% over 12 months.
- Advised senior management on corrective actions, contributing to a 25% reduction in formal grievances and disciplinary issues.
- Streamlined HR processes through comprehensive reviews, improving employee productivity by 12% and enhancing overall organizational effectiveness.
- Partnered with management to develop a workplace safety curriculum, achieving a 40% reduction in safety incidents within the first year of implementation.
- Ensured 100% compliance with local, state, and federal employment laws, maintaining zero legal violations over three consecutive years.
- Acted as a communication liaison between business divisions, facilitating cross-departmental projects that increased collaboration efficiency by 18%.
- Monitored HR metrics and in-house trends, enabling data-driven decisions that improved KPIs such as employee retention (reducing turnover by 8%) and time-to-hire (shortened by 10 days).
- Automated performance evaluation reminders for leadership, increasing on-time reviews from 65% to 98% and supporting continuous performance management.
- Investigated internal allegations of discrimination and harassment, implementing corrective actions that resulted in a 50% decrease in related complaints.
- Delivered drug abuse prevention training to over 300 employees, raising awareness levels by 35% as measured through post-training assessments.
- Guided line managers on disciplinary procedures, ensuring 100% adherence to compliance standards and reducing procedural errors by 20%.
- Developed succession plans for key roles, leading to internal promotions that filled 85% of vacancies and reduced external hiring costs by 15%.
- Facilitated onboarding programs for over 100 new hires annually, decreasing onboarding time by 20% and improving early employee engagement scores by 25%.
- Led recruitment efforts, hiring and training 50+ new employees, which contributed to a 12% increase in departmental productivity and improved profitability margins.
- Conducted market analysis to craft competitive compensation packages, resulting in a 10% reduction in salary offers compared to industry averages and attracting higher-quality candidates.
- Authored and regularly updated the employee handbook, ensuring 100% policy compliance and clarity, which contributed to a 15% decrease in policy-related inquiries.
Health care assistant
Afia Healthcare
City of London, Greater London
2023.04 - 2023.09
- Deployed digital incident tracking system, boosting tracking efficiency by 40%.
- Facilitated medication administration and monitored vital signs, yielding a 30% increase in compliance.
- Collaborated with response team to deploy digital triage system, reducing intervention times by 15%.
- Delivered and tailored mobility support and rehabilitation exercises to over 25 clients, contributing to a 67% improvement in mobility scores as tracked through individualized Care Plans.
- Assisted in meal preparation and dietary planning using Food Processor software, elevating nutrition scores by 15%.
- Monitored patient vitals and reported changes in real-time, bringing about a 25% rise in early interventions.
- Successfully prioritized patients' tasks daily, causing an 86% increase in patient satisfaction scores over 4 months.
- Executed high-quality care by adhering to personalized care plans, improving satisfaction scores by 20%.
- Maintained strict adherence to health regulations and infection control guidelines, resulting in a 100% compliance rate during 3 inspections over 2 months.
Human Resources Advisor
Zurich Ventures
Abuja
2022.08 - 2022.12
- Launched employee engagement programme, amplifying participation by 50% and improving satisfaction scores by 15%.
- Revamped performance management process, achieving 40% increase in ratings and lowering turnover by 25%.
- Designed training programmes, elevating productivity by 25% while decreasing onboarding time by 30%.
- Spearheaded HR policy revisions, maintaining compliance with zero audit violations.
- Created diversity and inclusion strategy, boosting workforce diversity by 30% within one year.
- Facilitated market analysis for compensation review, resulting in 10% improvement in retention rates.
- Implemented advanced HR analytics, enhancing decision-making speed by 50% through real-time visualisation.
Health and safety officer
Zurich Ventures
Abuja
2018.08 - 2022.08
- Secured a 25% reduction in workplace incidents through comprehensive risk assessments.
- Developed health and safety management system compliant with ISO 45001.
- Led monthly safety training for over 200 employees, attaining 95% compliance.
- Audited safety policies, identifying gaps and reducing OSHA-recordable incidents by 30%.
- Instituted emergency response plan and conducted quarterly drills, improving response times by 20%.
- Partnered with HR and Operations to implement a standardized onboarding safety orientation, achieving a 81% reduction in workplace incidents among new employees during their first 90 days.
- Managed incident reporting via Intelex EHS software, decreasing repeat incidents by 40%.
- Championed wellness programme, increasing employee engagement in safety initiatives by 60%.
Education
Master of Science (M.Sc.) - Human Resource Management
University of Portsmouth
Portsmouth, United Kingdom, EnglandMini - MBA, Diploma - Business Management Management
International Business Management Institute
Berlin, Germany, GermanyMaster of Science (M.Sc.) - Management
Esut Business School
Enugu State, Nigeria, NigeriaMaster of Science - Management
Cambridge Management and Leadership School
Cambridge, Cambridgeshire 2025.09 -
Bachelor of Science (B.Sc.) - Management
University of Nigeria
Nsukka, Nigeria, NigeriaSkills
- CIPD qualified
- Business Acumen
- Visual Cues
- People Advocacy
- Data Literacy
- Digital Integration
- Compliance: Workplace Safety Compliance
- Workforce planning
- Employment law knowledge
- Policy development
- Performance evaluation
- Labour law compliance
- GDPR understanding
- Training and onboarding programs
- Union management
- Communication proficiency
- Leadership Development
- Employee engagement strategies
- Staff retention strategies
- Employee Relations: Employee Relations
- Conflict resolution strategies
- C-Suite engagement and liaison
- Change Management
- Diversity and Inclusion Strategies
- Cultural awareness
- Strategic business consultation
- Global Human Resources Management
- Communication skills
- Line management consultations and oversight
- Compensation: Benefits and compensation management
- Salary and contract negotiation
- Contract termination processes
- Resilience under pressure
Certification
- NEBOSH National General Certificate in Occupational Health and Safety
- Level 7 Diploma in Strategic Management and Leadership
- Level 5 Diploma in Health and Social Care Management (RQF)
- Level 3 Diploma in Health and Social Care (RQF)
- Associate Membership (CIPD) Level 7
Timeline
Maternity support worker
Mid Cheshire Hospitals NHS Foundation Trust
2026.03 - Current
Master of Science - Management
Cambridge Management and Leadership School
2025.09 -
Health and safety manager
Quenocycle Enterprise
2024.05 - 2026.04
Resident healthcare assistant
Staff2000 Ltd
2023.09 - 2026.04
Health care assistant
Afia Healthcare
2023.04 - 2023.09
Chef I / Kitchen Assistant
Prezzo Italian Restaurant
2023.03 - 2026.04
Human Resources Advisor
Zurich Ventures
2022.08 - 2022.12
Human resources business partner
8BITS DINE AND WINE
2022.01 - Current
Health and safety officer
Zurich Ventures
2018.08 - 2022.08
Mini - MBA, Diploma - Business Management Management
International Business Management Institute
Master of Science (M.Sc.) - Management
Esut Business School
Bachelor of Science (B.Sc.) - Management
University of Nigeria
Master of Science (M.Sc.) - Human Resource Management
University of Portsmouth