Cheryl Thananki
Manchester
Summary
Ambitious candidate with a foundation in business management seeking opportunities to apply academic knowledge and experience. I am eager to learn, grow, and contribute to a team-oriented setting.
Overview
4
4
years of professional experience
Work history
Chartered Management Degree Apprentice
The Care Company Plus Ltd
Manchester
10.2024 - Current
- Support day-to-day coordination of care services, ensuring effective scheduling, compliance, and smooth operational delivery.
- Compare ECM data against staff rotas to assess accuracy and efficiency, identifying gaps, inefficiencies, or overstaffing.
- Adjust and optimise rotas using data-led insights to ensure staffing levels accurately reflect service demand and operational priorities.
- Support human resources activities including onboarding new staff, maintaining employee records, preparing documentation, and assisting with compliance requirements.
- Liaise with multiple stakeholders including care staff, senior management, and external contacts to maintain service quality and workforce efficiency.
- Develop leadership, communication, and problem-solving skills in a regulated, customer-focused environment.
Sales Associate
Manchester United
01.2023 - 08.2025
- Demonstrated ability to provide excellent customer service, addressing inquiries, and resolving issues to ensure customer satisfaction
- Provided product knowledge to customers for informed purchases.
- Assisted in visual merchandising, improving shop floor appeal.
- Contributed to sales targets through active promotion of products.
- Efficiently managed time to handle multiple tasks, assist customers promptly, and maintain a productive workforce environment
- Deepened understanding of the products and services, enabling informed and persuasive sales pitches
Shadow Experience
Subway
06.2022 - 07.2022
- Engaged in comprehensive managerial shadowing experience at Subway for 2 weeks, refining my understanding of operational strategies, team leadership, and customer service to contribute effectively in a managerial role.
- Enhanced communication skills by interacting with team members and addressing concerns
- Gained insights into strategic planning and decision-making
- Developed skills in resolving conflicts and managing challenging situations within the team or with customers
- Additionally worked as a cashier for 3 weeks, handling transactions with precision and providing excellent customer service during my tenure.
- Gained an experience in suggesting additional items or promotions to enhance sale opportunities
- Adapted quickly to Subway's operational procedures, showcasing flexibility in a dynamic work setting
Education
A-Levels - Government and Politics (C), Business (C)
Loreto Sixth Form College
Manchester 09/2022 - 06/2024
GCSES: 8 GCSE's (9-6), including an (8) in Mathematics & (8) in English Language
Manchester Academy
09.2017 - 6 2022
BTEC Level 3 National Extended Certificate of Health and Social Care (D)
Loreto Sixth Form College
09/2022 - 06/2024
Chartered Manager Degree Apprenticeship
Manchester Metropolitan University
Manchester, England 09/2024 -
Skills
- Communication Skills
- Data Analysis
- Problem Solving
- Leadership
- Project Management
- Observation
- Presentation delivery
Timeline
Chartered Management Degree Apprentice
The Care Company Plus Ltd
10.2024 - Current
Sales Associate
Manchester United
01.2023 - 08.2025
Shadow Experience
Subway
06.2022 - 07.2022
GCSES: 8 GCSE's (9-6), including an (8) in Mathematics & (8) in English Language
Manchester Academy
09.2017 - 6 2022
A-Levels - Government and Politics (C), Business (C)
Loreto Sixth Form College
09/2022 - 06/2024
BTEC Level 3 National Extended Certificate of Health and Social Care (D)
Loreto Sixth Form College
09/2022 - 06/2024
Chartered Manager Degree Apprenticeship
Manchester Metropolitan University
09/2024 -