Abbie Dunlop
St Albans,Hertfordshire
Summary
PMQ-qualified project manager with experience in the media industry, supporting senior stakeholders across diverse, fast-moving projects. Strong in stakeholder management, risk resolution and process improvement, with a proactive and solutions-focused approach. Experienced working across cross-functional teams and adapting quickly to new challenges in high-pressure environments.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Project Management Degree Apprentice
BBC News
London, Greater London
2022.09 - Current
Worked across multiple projects within BBC News, managing timelines, deliverables and stakeholder engagement to support successful project delivery. Coordinated cross-functional teams, produced project documentation, mitigated risks and reported on progress against key milestones. Known for strong attention to detail and the ability to manage complex workstreams in fast-paced environments.
Hostess/Waitress
Bellaccino's Italian Restaurant
St Albans, Hertfordshire
2021.09 - 2022.08
Provided consistently high standards of customer service in a fast-paced hospitality environment. Effectively managed reservations and table assignments during peak periods, balancing efficiency with guest satisfaction. Collaborated closely with colleagues to resolve customer concerns and ensure smooth service delivery.
Supermarket Assistant
Waitrose
Harpenden, Hertfordshire
2020.09 - 2021.09
Delivered high-quality customer service in a busy retail setting, assisting with customer enquiries and resolving issues calmly and professionally. Known for maintaining patience, professionalism and service standards when handling difficult interactions.
Education
APM PMQ - Project Management
Association for Project Management
London 2024.03 - 2024.06
A-Levels - English Literature, Economics, Spanish
Beaumont School
St Albans, Hertfordshire 2020.09 - 2022.07
GCSEs - Mathematics, English, Biology, Physics, Chemistry, Business, History, Spanish, Sociology
St Albans Girls School
St Albans, Hertfordshire 2017.09 - 2020.06
BSL Level 1 - British Sign Language
British Sign Language School
St Albans, Hertfordshire 2017.09 - 2018.09
Skills
- Influential communication
- Time efficiency
- Project organisation
- Project lifecycle management
- Risk management
- Team collaboration
- Strategic planning
Timeline
APM PMQ - Project Management
Association for Project Management
2024.03 - 2024.06
Project Management Degree Apprentice
BBC News
2022.09 - Current
Hostess/Waitress
Bellaccino's Italian Restaurant
2021.09 - 2022.08
Supermarket Assistant
Waitrose
2020.09 - 2021.09
A-Levels - English Literature, Economics, Spanish
Beaumont School
2020.09 - 2022.07
GCSEs - Mathematics, English, Biology, Physics, Chemistry, Business, History, Spanish, Sociology
St Albans Girls School
2017.09 - 2020.06
BSL Level 1 - British Sign Language
British Sign Language School
2017.09 - 2018.09